I thought it was an open source project. Instead, it’s a retail project.
Developer Response
Thank you for taking the time to share your thoughts on our app. We appreciate your feedback and understand your confusion regarding the nature of our project.
I'd like to clarify that our app is indeed a retail project rather than an open source one. We apologize if there was any miscommunication or misunderstanding that led you to believe otherwise. We strive to be transparent about our app's status and business model.
While we are not open source, we do value user input and feedback to help improve our app. If you have any specific suggestions or features you'd like to see implemented, we'd be more than happy to hear them.
If you have any questions about our app's functionality or pricing model, please don't hesitate to reach out to our support team. We're here to help and provide any additional information you might need.
Again, thank you for your review. We hope you'll give our app another chance and find value in its features and capabilities.Since using this app, my internet speeds have skyrocketed. This app ensures I'm always connected at top speeds.
Developer Response
Thank you! Thank you for your review, we are glad to receive nice words from our users. We work to ensure that you get only a positive experience.I have 2 bars on my phone . The app shows no towers . Why?
Developer Response
Thank you for taking the time to share your feedback about our app. We appreciate your input as it helps us improve the user experience.
I understand you're seeing 2 bars on your phone, but our app is not showing any towers. This discrepancy can be frustrating, and I'd like to help resolve this issue for you.
There could be a few reasons for this:
App data refresh: Sometimes, the app may need to update its data. Try force-closing the app and reopening it to refresh the tower information.
Location services: Ensure that location services are enabled for our app in your phone's settings. This is crucial for accurately detecting nearby towers.
Network connectivity: The app might be having trouble connecting to our servers to retrieve tower information. Check if you have a stable internet connection.
App version: Make sure you're using the latest version of our app, as we continuously improve tower detection and display.
If you've tried these steps and are still experiencing issues, we'd like to investigate further.
Is there anything else about the app you'd like to share or any other features you find helpful? We value your input and are always looking for ways to enhance your experience.I can setup my antenna based on direction to nearest tower
Developer Response
Thank you for taking the time to share your feedback on our app! We're glad to hear that you're able to set up your antenna based on the direction to the nearest tower. This feature is designed to help users optimize their signal strength, so it's great to know it's working well for you.
We're always looking to improve our app and provide the best possible experience for our users. If you have any suggestions on how we could enhance this feature or any other aspects of the app, please don't hesitate to let us know. Your input is valuable to us and helps shape future updates.
Is there anything else about the app you'd like to share or any other features you find particularly useful? We'd love to hear more about your experience. Thank you again for your support!Easily find local cell towers and increase my internet speed soo much. Thank you
Developer Response
We appreciate your feedback and are glad the app helps boost your internet speed!Not very user friendly but does give some data on signals. Unclear where the data is from. Have to manual my refresh and zoom in to lowest level to interact with towers.
Developer Response
Thank you for taking the time to share your feedback on our app. We appreciate your insights as they help us improve the user experience.
We're sorry to hear that you found the app not very user-friendly. We strive to make our interface intuitive, so we'll definitely take your comment into consideration for future updates. Regarding the data sources, we understand the importance of transparency. We'll work on making this information more readily available within the app.
The manual refresh and zoom requirements you mentioned are valuable points. We're actively working on implementing automatic refresh options and improving the zoom functionality to enhance ease of use when interacting with tower data.
If you have any other suggestions or would like to provide more detailed feedback, please don't hesitate to reach out to us. We'd be happy to hear more about your experience and how we can make the app more user-friendly for you.
Thank you again for your review. Your feedback is crucial in helping us improve our app for all users.Downloaded this app on my IPad from App Store app. No directions, no scalable maps, no real options for display, no nothing. Just a dialog box for doing searches, then an auto zoom to a specific limited location and no ability to zoom out. Bad execution here!
Developer Response
We apologize for the frustration you've encountered and appreciate your detailed feedback.
We're sorry to hear that you found the app lacking in features and usability, especially on your iPad. Your points about the absence of directions, scalable maps, display options, and limited zoom functionality are valuable insights that will help us improve.
To address your concerns:
Directions: We're working on implementing a comprehensive directions feature in our next update.
Scalable maps and zoom: We'll review our current map functionality to enhance scalability and zooming capabilities.
Display options: We're planning to add more customization options to improve user experience.
Search functionality: We'll look into expanding the search results to cover a wider area.
We're committed to improving our app based on user feedback like yours. Would you be open to providing more detailed suggestions about the features you'd like to see? Your input would be invaluable as we work on future updates.
Thank you again for your honest review. We hope you'll give our app another chance as we continue to enhance its functionality.I suggest the app Coverage Map. It’s free and it works much better.
Developer Response
We'd love to learn more about what specific aspects of our app you found lacking compared to other apps. Your insights could help us improve our service. If you're open to it, please feel free to reach out to our support team with more details about your experience.
We're continuously working on enhancing our app's performance and features. If there are particular functionalities you're looking for, we'd be glad to hear about them. Your input is valuable in shaping future updates.
Again, thank you for your feedback. We hope you'll give our app another try in the future, as we're constantly improving based on user suggestions like yours.Doesn’t work, says no connectivity and yet I have AT&T.. Cancel immediately!
Developer Response
Thank you for taking the time to share your feedback about our app. We're truly sorry to hear that you're experiencing connectivity issues, especially since you have an active AT&T connection. This is certainly not the experience we want for our users.
Let's try to resolve this issue together:
First, please ensure that you have the latest version of our app installed. We've recently released updates that address various connectivity problems.
If you're still experiencing issues after updating, try these quick troubleshooting steps:
Toggle your device's Airplane mode on and off
Restart the app
If the problem persists, try restarting your device
If none of these steps work, the issue might be more complex. We'd like to investigate this further for you. Could you please contact our support team? Include details about your device model and iOS version to help us diagnose the problem more effectively.
We understand how frustrating it can be when an app doesn't work as expected, and we want to make this right for you. Please don't hesitate to reach out if you need any further assistance. We're committed to ensuring you have a smooth experience with our app.
Regarding cancellation, we hope you'll give us the opportunity to resolve this issue before making that decision. However, if you still wish to cancel, please visit our website or contact our support team, and they'll guide you through the process.
Thank you for your patience and understanding. We're here to help and hope to have you enjoying our app soon.Horrible app! Doesn’t even work
Wouldn’t allow me to cancel my subscription.
Developer Response
Thank you for taking the time to share your feedback. We're truly sorry to hear about the difficulties you've experienced with our app, especially regarding your subscription cancellation. We take these issues very seriously and want to help resolve them as quickly as possible.
Regarding the app not working, could you please provide more details about the specific problems you're encountering? This information will help us investigate and address the issues promptly.
As for your subscription cancellation, we apologize for any confusion or frustration this has caused. Here are the steps to cancel your subscription:
Go to your device's Settings
Tap on your Apple ID at the top
Select "Subscriptions"
Find our app in the list and tap on it
Choose "Cancel Subscription"
If you're still having trouble canceling, please contact Apple Support, and they'll assist you directly with the cancellation process.
We'd like to make this right and ensure you have a better experience. If you're willing, please contact us with more details about the issues you're facing. We're committed to resolving these problems and improving our app for all users.
Again, we sincerely apologize for the inconvenience, and we appreciate your patience as we work to address these concerns.
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