The #1 tool
Response from developer
Thank you for sharing such a detailed and meaningful review of Open Signal! It's incredibly valuable to hear from industry professionals like yourself who rely on our app for critical work in security and fire alarm systems. Your 30 years of experience makes your endorsement particularly meaningful. We're honored that Open Signal plays a role in helping you ensure the reliability of life-saving communication systems. Your specific use cases - testing signal strength, measuring data speeds, and using tower location data for antenna positioning - are exactly the kind of professional applications we strive to support. Thank you again for taking the time to share your experience. Users like you remind us of the important role our app plays in supporting critical infrastructure work. Please don't hesitate to reach out if you ever need support or have suggestions for features that could further assist in your professional work.
Heck no! Too expensive!
Response from developer
Thank you for taking the time to share your feedback about our pricing and trial structure. I understand your concerns about the subscription terms. We aim to be fully transparent about our trial period - it's designed to give users a complete experience of our premium features before making a commitment. You can cancel anytime during the 3-day trial through your iOS Settings > Apple ID > Subscriptions, and you won't be charged. We set our pricing based on the comprehensive features and value we provide, but we also appreciate that it's an investment. If you'd like to learn more about what's included in the subscription or have questions about the cancellation process, please don't hesitate to reach out to our support team. Once again, thank you for your feedback - it helps us understand how we can better communicate our pricing and trial terms to users.
Garbage
No cell tower information for free? Basically no information without money. #Fail
Response from developer
We understand your frustration about paid features. While we offer a free version with core functionality, some advanced features require a subscription to support ongoing development and improvement. I'd be happy to explain what's available in the free version or address any specific concerns you have about our pricing model. What information were you trying to access?
No usable data and no way to cancel trail
Response from developer
I'm sorry you've had trouble with the signal strength display and trial cancellation. The signal strength indicator can be found in the top menu bar - if you're not seeing it, please try force-closing and reopening the app. If the problem persists, check if you've granted the necessary permissions in your device settings. For trial cancellation: You can cancel your subscription through iOS Settings > Apple ID > Subscriptions. Select our app and tap "Cancel Subscription." If you'd like a refund, please contact Apple Support or visit reportaproblem.apple.com. Our support team is also available to help resolve any issues you're experiencing.
Successful
The people that write a negative review forget a couple of things.. First, the application is Free! There is so much a free application can do without it being a “ Professional Technician “ and charge you.
Second, even though some of things on the app have bugs, I believe that’s the reason why updates were created.
Third and last, the developer of the application is actually responding your entitled reviews and fixing the issue that you complain about because you can’t afford a professional to fix your internet. Lol!
Response from developer
Thank you for your thorough and insightful review! Your understanding of our app's unique features and the realities of free app development is greatly appreciated. You've perfectly captured the value proposition of our compass feature and network testing capabilities. Your points about app updates and our commitment to addressing user feedback are spot-on. We'll continue working hard to improve the app while maintaining its free accessibility. Feel free to reach out if you have any feature suggestions or notice areas for improvement. Your support means a lot to us!
The #1 tool for the Security & Fire alarm industry
No matter where you are, you know whether you can use the cellular communicators internal antenna or if you will need an outdoor antenna because of the distance you are from a tower or the buildings size or the structures building material blocks the cellular signal. In those areas that a long-range directional antenna is required, OpenSignal shows me exactly where to point my antenna. As a 33 year veteran of the Security & Fire Alarm Industry. I recommend everyone that uses cellular communications to get this app, it’s a Life Saver figuratively and Literally.
Response from developer
Thank you for such a comprehensive and powerful review of Open Signal! It's incredibly meaningful to hear how our app helps professionals like you in the Security & Fire Alarm industry where reliable cellular communication can truly be a matter of life and death. Your real-world examples of using Open Signal to determine antenna placement and assess signal strength at installation sites perfectly illustrate the practical value of our tools. Your 33 years of industry experience makes your endorsement especially valuable. We remain committed to maintaining the reliability and accuracy you depend on for your critical work. If you have any additional feature suggestions that could further support your professional needs, please don't hesitate to reach out to our support team. Thank you for being part of the Open Signal community and for helping keep people safe through your important work
Garbage
located cell towers 👍🏼
Response from developer
Thank you! Thank you for your review, we are glad to receive nice words from our users. We work to ensure that you get only a positive experience.
Illegally using Intellectual Property from Coverage Map.
Kind of useless.
Response from developer
Thank you for taking the time to share your feedback about our app. We're sorry to hear that you feel the features aren't useful and that the lifetime membership doesn't provide good value. We'd love to understand more about your specific needs and expectations. Could you please elaborate on what kind of features you were hoping to see? Your insights would be incredibly valuable in helping us improve the app and ensure it better serves our users. Regarding the lifetime membership, we strive to offer a comprehensive set of tools and continuous updates to justify the price point. However, we understand that value can be subjective. If you'd like, we can arrange a call with our support team to walk you through all the available features to ensure you're getting the most out of your membership. If you're still within the refund period and feel the app isn't meeting your needs, please contact our support team. We're constantly working on enhancing our app based on user feedback. Your opinion matters to us, and we'd appreciate any specific suggestions you might have for improvement.
