Why do I have to login even though I have Face ID enabled?
Really annoying!
Why do I have to read the ticket after every log in?
Why do I have to read the ticket after every log in?
Useful app for daily checks of your investment portfolio
But why the heck do we need to re-authenticate every few days? Why can’t it store the login information? Why can’t the Face ID work reliably? I honestly don’t understand what’s so difficult about it. Please fix it as it makes the app very user unfriendly and frustrating.
Annoying login but otherwise works well
I also find it extremely irritating to constantly be required to input email and password when faceid works for my other financial apps.
The app gives the main functionality of the website and the user interface is quite logical and easy to follow. There are a few features that are not available, such as today’s trades and setting alerts. But I can check my portfolio and buy and sell shares easily.
The app gives the main functionality of the website and the user interface is quite logical and easy to follow. There are a few features that are not available, such as today’s trades and setting alerts. But I can check my portfolio and buy and sell shares easily.
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Perfect for checking in on the folio, trading is smooth
This is a good approach for a mobile app for a platform like Bell Direct, I don’t need all the info I can get in the desktop view, but it’s presented simply and cleanly so I can see what I need. Trading is straightforward, I can manage my watch lists.
works fine
view your assets and their daily moves, cash, read last company announcements, no problem logging in out
Need to re-authenticate after every release
I find the app useful for checking my holdings. However what is annoying is the requirement to re- authenticate by putting in login and password details every time after a release. In addition have to reset Face ID each time. Why can’t the app behave like other banking app where credentials are entered on download and once a Face ID or pin is set the user can log into the app using the feature that they have selected all the time regardless of whether there has been a new release.
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Works great, huge improvement over the website (and the old, old app!)
App works great, clear and easy to use, nice and fast.
Been with Bell Direct for about a decade and I much prefer this app to the website for clarity and ease of use.
I use this for all orders now because it feels simpler :)
Been with Bell Direct for about a decade and I much prefer this app to the website for clarity and ease of use.
I use this for all orders now because it feels simpler :)
Response from developer
Hi Dayton, thank you for your glowing review and thank you for being such a loyal client. It's great to hear your positive feedback on our new app. We'll continue to improve the app with each new release. We wish you all the best and happy trading!
Unable to login
The issues reported last month have not yet been fixed. These are about an inability to login due to bugs in the opening screen.
I would give Zero stars if that was possible.
I would give Zero stars if that was possible.
Response from developer
Hi Ozejlt, we apologise for this issue. We can confirm that this issue has been fixed so you should be able to login to your Bell Direct account. All the best.
Works once only
I was only ever able to use app once; straight after it was installed. The next time you try to log in, you can’t because the on screen keyboard won’t minimise to allow you to press the Login button. Don’t feel like UAT was done before releasing.
Response from developer
Hi Tristan, thank you for raising this issue. It's currently only impacting specific phones and we'll be releasing a fix this week. Thank you for your patience.
