Soneri Digital User Reviews

Soneri Bank Limited

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Pak Euro traders

One of the most user friendly and secure interbank payment transfer.
I am using almost all major banks apps,but Soneri is the best one.

green mall

a year ago

Out of working in abroad.

I’m tired of this application and their services . Really so bad and cheap operating system. Living abroad I transferred funds and now wants to withdraw but this application not working always giving me network connectivity error and unstable connection. Even I am using 5G and also wifi is 100mbs speed with stable connection. Now my all funds stuck inside from the last two weeks and I called many times to their service center but still no solution yet.

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Sherry@714

a year ago

Response from developer

" Hi Mr. Sherry, sorry to hear about your experience. We do understand your concern. However, we need specific details regarding the issue. Kindly share your contact details with us on our official email address complaint.suggestion@soneribank.com. We will assist you accordingly. Have a great day!"

Great App, Smooth User Experience

This is miles better than the previous app. Makes managing my acc so much easier

Imquad

a year ago

Response from developer

Hi Mr. Imquad, Thank you for your valuable feedback.

adding a new payee

It is so hard to find to add a new payee it shouldn’t be that

SyedOHassan

a year ago

Good app. Some annoying issues

Before opening, app displays message “Internet connectivity low or unstable” and doesn’t open, even when internets perfectly fine.

Doesn’t seem to ever work on 4G. Similar problems with wifi at times.

Once it kept showing the above message. I updated the app and it started working fine straightaway (which shows the real issue wasn’t internet connectivity)

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Tartting hill

a year ago

Frustrating App

I tried to login to my net banking and app was not working, when I tried to update app wasn’t in the App Store instead I found a new app. I installed and tried to login. App is thinking that I am using my net banking first time so it’s asking to set a password. When I put all my details it says incorrect information even though I put all the correct information 100 times but I am unable to login. What a joke. When I need to do some transections urgently I am not even able to login.

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MalikAkhlaq

3 years ago

Response from developer

Dear Customer, these steps are only there to authenticate privacy of your account against unintended access, the upgraded app is only to bring you better usage experience. Please share your contact details at digital.banking@soneribank.com, so we we can contact you regarding your concerns and resolve them.

Not working

Aap doesn’t accept any new password, even if it is fulfilling the requirements

asadshah41

3 years ago

Response from developer

Dear Customer, Thank you for your valuable feedback. For any further queries and assistance, please call our 24/7 helpline at 021-111-SONERI (766-374) or email us at complaint.suggestion@soneribank.com Regards, Soneri Bank Limited