Easy, Convenient, Very Good
Had no issues with the app. Followed all the check in instructions via email prior and had the app all set up.
We arrived and opened the app, clicked the key and the hotel door opened. No check in needed and went right to the room and the same thing. We were in our rooms within 2 minutes of arriving at the hotel.
When it came time to checkout, we clicked checkout on the app and walked out.
We arrived and opened the app, clicked the key and the hotel door opened. No check in needed and went right to the room and the same thing. We were in our rooms within 2 minutes of arriving at the hotel.
When it came time to checkout, we clicked checkout on the app and walked out.
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Painful
Check in is extremely complicated. We stood in the hallway half an hour trying to figure it out.