Leave a Review Telpark
Telpark parking staff - No support / very rude
If you are a foreigner traveling to Portugal, I would NOT recommend using this app. The support people did not want to deal with an English-speaking customer.
The major issue we have with this company is that there is no in-person help after normal working hours. So, if you have any issues, as we did, you are out of luck. You can't wait for an email for the next day when you need to park right away.
The parking lots were NOT staffed after hours, but only remotely. The remote staff (available via a speaker button at the parking facility) would not help at all. It would have been very easy to resolve but they did not want to help at all. We had to spend another $30 to park that evening.Show lessDrPazmanian
BEWARE!!
This app will continue to charge you just based on the car. So if it’s a rental, you will start getting charged for other people using the same rental car! They don’t need a password. There’s no password they need. You are not asked to authenticate it. And Telpark does not let you cancel easily. I have been trying to stop it for an entire day and I’m still being charged for someone else’s parking! No response from Telpark!Show lessUnaMacchia
Warning! App will keep charging even after stop using it
This app will charge your card again even when you stop using the app. I just can’t believe it given that the country (Portugal) puts it on their parking street sign legally. And then the card charges you illegally. It charged me months later when I was in another country and not using this app at all. I contacted their customer service and it was not to any use. It was a waste of time and money. Be careful with this app and if you end up using it then monitor every transaction and contact your bank institution for any extra charges.Show lessWhisperFanUser123