Leave a Review Alt
question
Does this game use real moneynotyourdad144
Developer Response
Hey, Thanks for reaching out. Can you email support@alt.xyz? Support will be able to assist, and messages sent through that channel will be addressed more quickly. For reference, we respond to messages from 9 AM - 6 PM PST, M-F.Account has been mismanaged grossly
Theo it customer service should be fired
immediately
Complete lack of respect, simpleton at his job, has cost me a ton of money
I’ll be having my entire collection sent to Collector’s Vault. Y’all lost a lot of business when you couldn’t answer simple questions and told me cards were mislabeled when they weren’t.
Auction process is a mess.
I don’t see this company making it in the long run.Show lessBentley Tock
Poor UI, clunky, disconnected from users
Terrible app. Bad UI. Sign up is challenging as ability to link bank info never works. It’s the PWCC-wannabe app.Barcle101
Developer Response
We appreciate your feedback, please know we are always working hard to improve the Alt experience. We're happy to share more context as well as to why we require funds to bid and purchase an item. At the end of the day, Alt is an alternative asset management and investment platform. Like other investment platforms, this sort of fund deposit process requires an ACH processing. With that said, Alt requires funds to be deposited upfront in order to ensure liquidity on all transactions for sellers. We encourage you to reach out to our customer team at support@onlyalt.com if you ever have more questions. Thank you for leaving us a review!Opens you up to Identity theft
This app requires your social security number… which is terrifying… I would have bought 2-3 cards totaling over $60k but I refuse to give out key information. I’ll stick to eBayabxieibebdbhelp
Developer Response
Thank you for the feedback. For all 'buy now' transactions on our Fixed Price marketplace, you're able to pay using your debit or credit card without providing additional personal information. We ask all of our customers to verify their identity for Fixed Price offers and Auction bids to keep our community secure. We don't store your information and will never sell or use your personal information for anything outside of verifying your identity. Don't hesitate to reach out to support@alt.xyz if you have any questions, we're always here to help.Good
Platforms are backBaked_Clam
Developer Response
Thank you for your feedback! Don't hesitate to reach out to our support team if you have any questions.Amazing search!
Love how I can search across all platforms and track my cards in one place. Really low fees and pleasant buying experience as wellAneeshS
Developer Response
Thank you for the feedback, we're happy to hear that you enjoy using Alt. Don't forget that you also can save your searches and get daily notifications as new cards are listed across multiple platforms.WTH, I do the update and now the app doesn’t work. 🤦🏻♂️🤦🏻♂️🤦🏻♂️
Fix the fix, because it doesn’t work at all now.TakenNamezzzzzzzzzz
Crashes
New version crashes on all of my starred / saved cards when I click on them.ShockTrooper
Developer Response
We are so sorry to hear that your app keeps crashing! Please make sure to update your app to version 3.90.0 as you are on an old version of our app. We want to make sure you are getting the best possible experience on our platform. Please contact us at support@alt.xyz if you need any further assistance. We look forward to hearing from you soon!Can’t even sign up
Sign up process just errors out.Mister Unlucky
Amazing app but could use some work
The app is great but they don’t have a wide range of cards. Otherwise, it’s still a great app 👍ftuytrdttdrsrs
Developer Response
Hi ftuytrdttdrsrs, we're so happy to hear that you have been enjoying the ALT platform! We appreciate you taking the time to share this feedback and invite you to utilize our public feedback/request tracker here (https://alt.canny.io/feedback). If you need anything else, please do not hesitate to reach out to support@alt.xyz. Thank you for leaving us a review!
