Doesn’t work
Taking Back My SCAM Review…
Response from developer
Hey! thanks for the review. I'm sorry you can't login to your account, but I'm not sure that equates to us being a 'scam'. Could I ask that you drop me an email and we can get you logged back in and using the platform again :) Thanks alex@unhurd.com
Waste of money
Response from developer
Hey Happypeace, Thanks for the review and we believe in artists too! That's why we put a lot of effort into finding the highest quality curators possible, who deliver legitimate streams for our artists. Curators legally cannot guarantee placement, whether that's through the unhurd platform or not, so it's a safer bet allowing us to do the hard work to find curators for you, quality check them and then match them with your music vs doing it all alone. Send us a message and we can chat it through? Alex@unhurd.co.uk. Alex
Unprotected Attemps
You don't get your money back if this happens, neither do you get the chance to submit it anywhere else. It's a complete waste of time and money at times. Do yourself one better and get your songs in free playlists with better audiences and more local reach. No point racking an audience in London if you're Newcastle based
Response from developer
Hey Winslows Drummer, Thanks for your review and feedback. In the current streaming climate, it's a good idea to build a global audience before focusing on your regional stream count. A broad, international streaming focus gives you the best chance of garnering a higher volume of streams which can then of course go towards building momentum regionally. Regardless, we would like to ensure you have a good experience on the un:hurd product and so could you send our founder an email on alex@unhurd.com and we will ensure you're satisfied with your experience! Many thanks, team un:hurd
Not what I thought
Response from developer
Thanks for the feedback, this is really useful. We have some plans to continue to iterate on our feedback and pricing model around playlisting and we will keep you up to date on any changes we make to improve the artist experience! Alex
Paid start campaign won’t start
Response from developer
Hey Lil Tef - we had a crash on the app last night and it looks like you were caught in the middle of this. Could you please request a refund via the app store and retry? Additionally, I'd like to offer you a discount code, so could you send me an email and we can get this 1* experience turned into a 5* experience? alex@unhurd.com
Real Deal
Response from developer
Thanks for the review GrimeyTFG - big fan of your music and submissions, keep it going! 🚀
Terrible don’t waste your hard earned money
Response from developer
That's right, we're working on some solutions here which will make things better for artists but for now we are subject to Spotify's terms on playlist pitching. Do send me an email and let's iron this issue out for you. Alex
Not good
Response from developer
Hey El Vc0, Thanks for your feedback and we're real people behind the app so it's unusual for you to not have received a response. Could you send me an email and we can turn this 1* experience into a 5* experience? Thanks, Alex@unhurd.com
