Stay Away from this App
Poor tech support
Response from developer
Dear Tsharbears10, We apologize for any inconvenience you experienced. It seems that there was a misunderstanding with the email you used to contact our support team. We have resolved the issue and everything should be working fine now. If you need any further assistance, please don't hesitate to reach out to us again.
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Another issue is the timer’s can glitch a lot. By a few minutes even up to a few hours, which is quite annoying. Sometimes they don’t even start until you close and open the app multiple time in a row and sometimes it wont load. Around five times I’ve gotten a white screen and would have to get back into it. I honestly think it’s due to the fact of all the things on this one little app.
Other than that this is a great app for anything having to do with weight loss, over eating, recipes and exercise.
Have a great day stay safe <3!
Response from developer
Thank you so much for your positive review! We're glad to hear that the Nutry app has been helpful for you in various ways. We understand your concern about the limited content for non-paying users and the glitchy timers. We are constantly working on improving the app and your feedback is valuable in helping us make necessary updates. We appreciate your suggestion for providing more freedom to non-paying users and we'll definitely take it into consideration for future enhancements. If you experience any further issues, please don't hesitate to reach out to us. Have a wonderful day and stay safe!
Overall it’s a good app
Response from developer
We are glad to hear that you find the app helpful and we hope to have more free options for you in the future. We agree that more diet plans would be a great addition to the app, and as a result, we are planning on adding them in the near future. Rest assured that we will keep you updated on our progress. Thank you for your feedback.
How to cancel subscription
Response from developer
Hello! Let me help to resolve your problem. Now you can contact our Customer Support inside the app. You have to open the app and click on your Profile. There is a "Contact Support" button. Also, you can contact our support by email: hello@apme.io About your problem. You have to open App Store app, go to your profile and click on "Subscription". There you can find all your subscriptions and manage them.