Excellent app and service
We used Tripool four times in Taiwan. It was easy to book and manage trips. The drivers were always punctual and very professional. On one occasion we booked a car for four hours. It was a very good value and allowed us to see more than we could have using trains and buses.
Excellent taxi-service app
Used Tripool while in Taiwan and got a ride in a clean, seemingly new van with an excellent no-nonsense driver (Mr Wu). Communication was easy and payment through the app (Apple Pay) in my case. Simply input your starting point, destination and pickup time and you get an exact price for your ride. Will definitely use Tripool again.
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Convenient and easy
Super convenient. So easy to book private driver, airport pickup, or even carpool. Driver was super nice. Safe, smooth. App’s chat service is handy to talk with driver safely. App team is very responsive.
Convenient and Needed!
I was traveling in more rural Taiwan and needed to arrange rides where public transit didn’t go and timing of schedules didn’t work.
I booked a ride through the phone app (works much better than website). The process was seamless as I was able to book a ride, the driver contacted me a day before and then showed up at my door. The cars are cleaner and the drivers are a bit more professional than Uber drivers or a local driving you.
The one quirk is that some locations don’t show up based on the country you’re in. So you’ll have to finesse the location closest to you then message the driver the exact spot.
I booked a ride through the phone app (works much better than website). The process was seamless as I was able to book a ride, the driver contacted me a day before and then showed up at my door. The cars are cleaner and the drivers are a bit more professional than Uber drivers or a local driving you.
The one quirk is that some locations don’t show up based on the country you’re in. So you’ll have to finesse the location closest to you then message the driver the exact spot.
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The best
Tripool has great service. They are polite and helpful. The driver drove nicely and the car was clean. The price is clear, no hidden fees.
Convenient and reliable
Was looking for transport from/to Taoyuan airport. The online customer service was in both 中文 and English. I was really surprise how fluent the service reps are. And so helpful in changing details on the order. The driver showed up on time on both instance and was courteous ( second hand info), I wasn’t there. The tripod.app allowed real-time tracking of the car, the platform is well thought out and quite modern, IMHO.
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Great English supported app for car service!
Used the booking service for a quick trip from Taipei to Jaoxi. Worked perfect. Easy to work with as an English-only reader.
Only app you need for rides in Taiwan
I've been using this ride-hailing app for a while now, and I’m really happy with it.
First off, the drivers always arrive on time, to me punctuality really matters.
Communicating with the drivers is super easy. The in-app chat works well, and the drivers are friendly and quick to respond. It makes coordinating pick-up points and giving instructions simple.
I also appreciate the clear and transparent fees. You see the fare upfront before you book, so there are no surprises. Knowing exactly what you're paying is a big plus.
One of the best features is the ability to order rides either hourly or point-to-point. Whether I need a ride for a few hours to run errands or just a quick trip, this app covers it all. It’s really convenient.
Overall, this ride-hailing app has been a great experience. It’s reliable, easy to use, and makes getting around Taiwan stress-free. I highly recommend it to anyone looking for a dependable ride option.
First off, the drivers always arrive on time, to me punctuality really matters.
Communicating with the drivers is super easy. The in-app chat works well, and the drivers are friendly and quick to respond. It makes coordinating pick-up points and giving instructions simple.
I also appreciate the clear and transparent fees. You see the fare upfront before you book, so there are no surprises. Knowing exactly what you're paying is a big plus.
One of the best features is the ability to order rides either hourly or point-to-point. Whether I need a ride for a few hours to run errands or just a quick trip, this app covers it all. It’s really convenient.
Overall, this ride-hailing app has been a great experience. It’s reliable, easy to use, and makes getting around Taiwan stress-free. I highly recommend it to anyone looking for a dependable ride option.
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I recommend
Really easy to make reservations, good communication about picking up processes with information related to drivers and car models as well as pickup location. Drivers are always professional and on time.
Excellent app for tourists from abroad
I thought about renting a car at Taipei for sightseeing, but decided not to do it because of the hassle to verify a foreign driver license. Also it’s very hard to find a parking spot near most tourist attractions.
The app gives you the option between Point to Point and Hourly Ride. For us the hourly worked wonderfully because the ride took us to multiple attractions within six hours. After dropping us at each attraction, the driver just drove away and waited at somewhere else.
The app gives you the option between Point to Point and Hourly Ride. For us the hourly worked wonderfully because the ride took us to multiple attractions within six hours. After dropping us at each attraction, the driver just drove away and waited at somewhere else.
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