I want to like this app!
I’ve been looking for a healthcare app for a long time… Ever since CareZone stopped existing. This was the closest app that I could find to CareZone (which I loved!) and I really thought it was going to work. I spent a long time entering all of my health information into the app. It was pretty easy to do. My problem is when I want to open the app it asks me to enter a verification code which they sent to my email. It takes more than 30 minutes for the email to come through! Yes, I have checked my junk mailbox! It’s not there. When it does finally come through if I don’t see it immediately then the five minute time limit on the code has expired! And so I have no choice but to ask for another verification code to be sent… Which doesn’t come through immediately. My sister has the app and doesn’t seem to have this problem. I’ve checked my settings and I don’t understand why I am having these problems. But the app is useless if I can’t get into it when I want to.
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Response from developer
Hello Frenchie212. Thank you for this feedback. We are very happy that you our trying the app. We would like to help you resolve the security code delivery delay. Please contact us at member.support@otishealth.net. We will schedule a support session.
The healthcare solution everyone needs!
Ever try getting your health records transferred into another medical office’s system? It can take weeks or months. It delays care. You or your loved ones might not have the time to wait and not having health records in the office can mean a necessary medical appointment cannot be scheduled until those records arrive. Finally, a place to proactively hold all our records safely so when needed we have it ready at hand to share. Don’t wait until you or your loved ones need health records available! Gather them now on Otis Health!
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Response from developer
Thank you for this lovely review! We hope OtisHealth continues to serve you and your loved-ones.
Tames the chaos!
Finally, someone made a sensible solution to the mayhem that is keeping track of health info. I need it for me and more importantly my family. Definitely worth getting!
Response from developer
Thank you so much for joining OtisHealth! We are delighted that you have already found it helpful for you and your family.
