Entire System is Worst I’ve Seen
As someone who works in the Property Management industry, I was initially pleased when I heard my own building was installing parcel lockers. I have personally installed several different “brands” of these lockers, but had not heard of BlueBox.
This automated parcel lockers brand is as basic as it comes, and the boxes continually malfunction. More than once per week, one of my packages is stuck in the machine and it needs to be manually opened by the concierge team. It offers none of the convenience advertised.
The app is garbage - great that ads were reduced from 20 seconds to 3 seconds, but why should I have ads at all? I don’t want to see ads for BlueBox cleaning. BlueBox was already paid for the units but property management. I shouldn’t have to sit through that. There is a big ad on the front of the boxes as well advertising BlueBox cleaning. Seriously?
And this system itself is the least secure I have seen. Just last week, my code was ALSO sent to another resident who retrieved my package and took it home. Thankfully my concierge team worked above and beyond to rescue my package, but I was baffled that this could happen. Very disappointed in the safety and security of this system.
Needless to say, I would never recommend this product and will never be installing it in any property that I oversee.
This automated parcel lockers brand is as basic as it comes, and the boxes continually malfunction. More than once per week, one of my packages is stuck in the machine and it needs to be manually opened by the concierge team. It offers none of the convenience advertised.
The app is garbage - great that ads were reduced from 20 seconds to 3 seconds, but why should I have ads at all? I don’t want to see ads for BlueBox cleaning. BlueBox was already paid for the units but property management. I shouldn’t have to sit through that. There is a big ad on the front of the boxes as well advertising BlueBox cleaning. Seriously?
And this system itself is the least secure I have seen. Just last week, my code was ALSO sent to another resident who retrieved my package and took it home. Thankfully my concierge team worked above and beyond to rescue my package, but I was baffled that this could happen. Very disappointed in the safety and security of this system.
Needless to say, I would never recommend this product and will never be installing it in any property that I oversee.
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