SPAM that works (most of the time)
Key strengths include the large suspicious numbers database and call screening capability. However, there's room for improvement in fine-tuning the spam detection algorithm to reduce false positives. Users should also know they can whitelist important numbers to prevent accidental blocking. Despite minor drawbacks, the app delivers strong protection against unwanted calls and represents a worthwhile investment for people like me who are plagued by spam callers.
Does not work
Response from developer
I'm sorry you're getting harassed by this spammer! Please reach out to our Support Team at support@nomorobo.com so that we can help you make sure everything is up and running properly.
NomoMax app losing calls and voicemails
All voicemails recorded in my phone as “missed” cause it was sent to nomomax. Then I go to nomomax, and there’s no detected phone call, no voicemail. But my iPhone said it was sent to voicemail. Have to reach out to customer support and they say to just delete the whole app, reset it up all over again. Which I did just now, of course the test phone call works it’s from the app provider. Then I get an unknown call noted as spam, sent to voicemail, and I go to check again. And nomomax lost the call in its records and has no history of a phone number I just received on my iPhone. I dunno what’s going on but it seems to mostly be blocking all calls and texts. I wonder what other important phone calls and text messages it’s blocked that I should have seen. Pretty frustrated with this since I paid for annnual subscription.
Response from developer
Hi Anthony, I just took a look at your phone number again, and it looks like call forwarding has been deactivated, so your calls are not being sent to us. For Nomorobo Max to work, the Conditional Call Forwarding must remain turned on through your carrier's settings. I'm going to send you some additional dial codes via email, so keep your eyes peeled for that.
Filter function not as good as advertised
Response from developer
Our SMS filter identifies spam texts in the following ways: First, by phone number, matching it with our robocaller database of over 4 Million robocallers. Second, by URLs in the body of the text message. We have a growing list of suspicious URLs, as well as a list of URLs that are allowed and will never be identified as junk. Please reach out to support@nomorobo.com and we can help you troubleshoot the SMS filter.
TOTALLY INEFFECTIVE
Response from developer
I'm sorry to hear you are having troubles. Nomorobo Max screens all unknown numbers. If unknown numbers are not currently being screened, please reach out to our support team at support@nomorobo.com so we can get things up and running for you. Thanks!
Go Nomorobo!
This morning I accidentally found a video about Nomorobo and The Peoples Scam. I Immediately downloaded the app which was the easiest process ever! I am now all set to repel future scammers!
Response from developer
I'm so sorry that happened to you! I'm glad we can help to give you a little more peace of mind!
No Missed Call Notifications
Response from developer
Hi there, I'm so sorry you're having problems with the app. Please reach out to our support team at support@nomorobo.com so that they can help you troubleshoot these issues. We want you to receive the calls you want to receive.
Can’t complete setup
Response from developer
I'm sorry to hear you're having troubles. Please reach out to our support team at support@nomorobo.com. They can help you get things up and running.
App works great!
Response from developer
Yes!! Thank you for the great review! Glad you get to keep that number!
Works great after a learning curve
Response from developer
Great! Thank you so much for the review!