Phenomenal customer service
I purchased a GL20 for my 8 year old Autistic/ADHD daughter who can sometimes become distracted in busy public places and wander off. She is also at the age where she is developing her independence. The watch is easy for her to use and gives me peace of mind when she is walking or riding home from school, or out of view in public setting. The customer care has been outstanding. We recently needed the watch repaired. There was quick email responses back and forth trying to troubleshoot the issue before it being sent back for repair. It was fixed within 24 hrs and back on her wrist 2 days later.
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