NANLINK User Reviews

Guangdong Nanguang Photo&Video Systems Co., Ltd

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Constantly Drops

Running with a pair of T8-7X, seems like one of them connects to the app perfectly, and the other one frequently drops connection, requiring me to change mode (HSI/pixel effect etc) and back in.

KaiRD1

4 months ago

Works great

The bad reviews are from over a year ago, let me tell you that now, the app works fantastic, connects to the lights super easy and easy to use 👍🏼

Keefikus

9 months ago

Response from developer

Hi Keefikus. Thanks for your support and feedback. We sincerely hope Nanlink App can help you more. Wish you all the best!

App won’t work without supplying personal info

What a load of junk. I never got it to work because I won’t setup another email account just to remotely control a light. Developer arrogantly believes this software is worth giving up my email. Deleted after all of 5 minutes.

Lfgjjfhvfhggggfjdsdkjdg

a year ago

Response from developer

Dear user, sorry for any inconvenience that caused by. In addition to email login, you can also try to use guest mode to experience the same features of our App. If you have any other questions or feedback, pls don't hesitate to mail to support@nanlink.com, and we will try our best to help you. Wish you all the best!

Layout doesn’t adapt very well to iPad

This app doesn’t use responsive design so you get this strange phone emulated experience with lots us wasted space. Also logging in was very difficult because the fields wouldn’t allow me to paste values in from a password manager like last pass. When I was able to log in I was expecting it to import the scenes I already had from my phone but it just started over from an empty state. I think they need to walk this through some user flows again from the point of installation.

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InfinitySpiral

a year ago

Response from developer

Dear user, thanks for supporting Nanlink, and also sorry for any inconvenience caused by. In order to protect the security of the user's account, the password needs to be entered again each time when the user log-in,but the account will remain logged in as long as they do not log out. The issue of pasting values from the password manager, we will give feedback to R&D team to improve the user experience.In addition, Nanlink APP can set up scene presets to save previously set content.Wish you all the best!

Pavotube T8-7x Bluetooth Not Working :(

I don’t know what’s going on but I cannot connect to either of my lights in the app via Bluetooth, they simply don’t pop up in the app when the lights are turned on. This severely limits what features I can use on the lights.

GhostForestJosh

a year ago

Response from developer

Dear user, sorry for the problem that caused by. Have you downloaded the latest firmware for your PavoTube T8-7X? And please try to Reset the Bluetooth when you wanna reconnect your fixture with the App. Generally, the problem can be solved after doing this. If the problem still exists, please don't hesitate to send a video or screenshot to support@nanlink.com, and we'll definitely try our best to help you! Looking forward to you r feedback. Wish you all the best!

Love it!

Ok, so after leaving a pretty scathing review previously, I’m back to report that the app is now everything I hoped it would be. Whatever updates have been done now have the app running smoothly, presets and fixture names saving as they should, login is working correctly and it’s just a sold app. Everything is working exactly as it should be and I’m now more than happy to use and trust the NANLINK app with my PavoTubes.

Great work on the updates Nanlite!

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BradHalstead

2 years ago

Response from developer

Hi BradHalstead, thanks for supporting Nanlink, and also sorry for any inconvenience caused by. Actually, all the settings of CCT, HSI, Effects can be retained in your Presets. So pls make sure that you have downloaded the latest verson of the App and the latest firmware of PavoTube II 6C, to see whether the problem still exists or not. The Firmware can be downloaded from: https://en.nanlite.com/services/downloads?cid=16 If the problems still exists, you could send a video to support@nanlink.com, and we will try our best to help you solve this. Tks in advance.

Great hardware light. App privacy questionable.

Why does the app require user contact and access to the content on my device? Photos, emails, text this has zero to do with light control. Privacy policy is that the developer can access (copy) your data and use it how they decide. Other manufactures that provide remote light control do request any of this access and those apps work fine. You can claim that you don’t use our data but nothing stops you as long as you are granted permission though the App.

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Textjason

2 years ago

Response from developer

Dear Textjason, Nanlink will never infringe any rights and interests of our users. The reason why we request permission to access photos and cameras is to enable the color picking feature in our App. Additionally, our Bluetooth connection method occasionally requires users to enable location and Bluetooth permissions. We want to assure you that before accessing any of these permissions, we always ask for the user's consent through a pop-up window, and they can choose to either agree or disagree. This is a standard practice that is followed by many other Apps. So, there is no need to worry about this matter. Thank you for your support of Nanlink.

Horrible

This app is worthless. Inconsistent operation, will not pair with lights that have already been added. If you exit the app and open it again it locks up trying to re-pair with lights. Completely worthless at this point and nothing but frustration.

MS-Media

2 years ago

Response from developer

Dear user, sorry for any inconvenience that caused by. Actually, each lighting fixture has a specific address code. As long as the address code on the light fixture matches the address code displayed on the App, it means that the light can be successfully connected. Also, if you make the fixture connected successfully last time, no matter how many hours/days you leave the fixture off, when you come back to reconnect, just turn on the fixture, wait a few seconds, then tap connect on the App, so that the fixture can be successfully connect with the App again. We sincerely hope Nanlink App can help you more. If you have any other questions or feedback, pls don't hesitate to mail to support@nanlink.com, and we will try our best to help you. Wish you all the best!

Data Mining! Be Aware! Asking permission of all your data…

It is truly shocking how much permission this app is asking. It is certainly a good spy tool.

Are you kidding me?
This app wants users to give a access to photos and storage and millio other personal data.

??

In the user agreement stated:

they provide data… if

“we are asked by the Law of the People’s Republic of China to disclose their personal information to third parties, and without the user’s further consent.”

Alarming.

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tdrdrg19

2 years ago

New Update Killed Presets!!!

Today’s update (2-22-23) deleted over 10 presets that I use weekly for my job and dropped the connection to all 8 fixtures! I’m starting over from scratch. Why would you do this?

Jameso5000