Leave a Review Kauai South Africa
International visitors
Please allow for international visitors to register accounts with an international phone number so that visitors to SA can use the app.There’s are no disclaimers
Bought a voucher for someone, they never received it because they were not registered on the app. Called the call center to fix it no response 3 times, emailed , no response…the goodwill gesture was ruined as a result of poor oversight and lack of disclaimers.No delivery notifications
When you order, it doesn’t tell you if your order was picked up or delivered, can’t see any information whatsoever regarding orders.Does not work
This app is shocking. You can complete an order and pay for it like 1 in 20 attempts. I have mailed the head office to complain but still no improvement.Payment went through twice
You have some bugs you need to fix.
I had a slightly older version of the app, I placed an order and payment kept failing with an ambiguous error message - it should have said “Update the app” . Needless to say the payment actually went through and the order was placed but the app didn’t tell me this.
Out of a hunch I updated the app and went to place the order again, I got an error message about some “code list failed” but after a while the payment went through and the order was placed.
The staff told me it takes 15minutes for an order from the app to get into their system, this is lame.
They wanted me to show them the order on my phone, that’s when I noticed there were two orders for the same thing.
Lastly the app is really slow sometimes, like loyalty stuff and finding a Kauai to place an order.Show lessTerrible App from a first class company
The app doesn’t work. Downloaded it 5 times. Tried everything. Doesn’t work. Says a lot that there is only one review and that review is a bad one. Cmon Kauai, sort yourselves out. This reflects badly on you and your supposed loyalty scheme.Useless
Its impossible to find my location and search for stores that offer delivery, even though my location services is correctly setup. Super disappointing!Fire the developer
This is such a terrible step back.
Over spec'd and under performing.
All I want to do is pay and earn loyalty - and even that is painfully laborious.
The year 2000 wants its app design back pls.Terrible app
Worst app I have installed on my phone. Constantly hangs when trying to process a transaction. Search doesn’t work. Try and find my local Kauai, no luck so can’t place an online order. Just a horrible experience when using it.This app simply never works
Please do better guys