After two attempts, I changed back.
Needless to say, it’s been about a month. The first was such a disaster, I took a break before coming back. Unfortunately, the same thing happened again and again. It’s not nearly as easily malleable as CapCut, and the options are not even close! I’m also disappointed to know that cancelling the subscription doesn’t produce a refund at all. This says A LOT about the product, doesn’t it?
Response from developer
Hello there! Hi! We're genuinely sorry to learn that your experience with Video Up! hasn't been ideal. Please reach out to us by filling out the "Contact Us" form in the Settings menu with details of the problem you're facing, and we'll get right on it. We're looking forward to assisting you. Please note that the refund process will be handled by the Apple Store in accordance with its own policies. For further details, please follow this link related to your Video Up! account subscription type: https://support.apple.com/HT204084 Thank you for trying Video Up! Luke R.
No pay ? Nothing
Response from developer
Thank you for your comment. We apologize for any confusion. Video Up! allows you to create projects by using our editing features and export them for free. Subscriptions are only required for downloading videos that have used premium features. We appreciate your feedback and are committed to providing accessible options for everyone. We appreciate your understanding. Andrea L.
Abt video up
Response from developer
Thank you for your comment. We apologize for any confusion. Video Up! allows you to create projects by using our editing features and export them for free. Subscriptions are only required for downloading videos that have used premium features. We appreciate your feedback and are committed to providing accessible options for everyone. We appreciate your understanding. Paula M.
Audio issues
Response from developer
Hello! Thank you for sharing your review. To assist you more effectively, please provide us with additional information (such as the device model you're using, a screenshot of the issue, etc.) by filling out the "Contact Us" form in the Settings menu. We'll get back to you as soon as possible. We're looking forward to hearing from you soon. Andrea L.
It’s okay
Response from developer
Hi! We're glad to hear that you had a positive experience with the app. Please let us know how we can improve your experience by providing us with more details If you encounter any further issues, please let us know by filling out the "Contact Us" form in the Settings menu, and we'll assist you ASAP. Paula M.
Cool cool
Response from developer
Hi! We're genuinely sorry to learn that your experience with Video Up! hasn't been ideal. Please reach out to us by filling out the "Contact Us" form in the Settings menu with details of the problem you're facing, and we'll get right on it. We're looking forward to assisting you. Andrea L.
This is a Scam
Response from developer
Thank you for your comment. We apologize for any confusion. Video Up! allows you to create projects by using our editing features and export them for free. Subscriptions are only required for downloading videos that have used premium features. We appreciate your feedback and are committed to providing accessible options for everyone. We appreciate your understanding. Luke R.
Do not get !!!!
Response from developer
Hello there! Your feedback is incredibly valuable, and we'll definitely consider it for future improvements. Please be aware that we offer a variety of subscription plans tailored to meet your specific needs. To learn more about our Premium Subscriptions, check the PRO banner (crown icon) in the app Thanks for trying Video Up! Anna P.
Best video app
Response from developer
Hello! We deeply appreciate your kind words and the time you've taken to share your positive experience with our app. We're committed to continue improving the app and delivering the best possible experience to you and all our users. If there's anything you need assistance with or if you have any suggestions, please don't hesitate to reach out. Warm regards, Ava M.
Video Up Won’t Start Up
Response from developer
Hi there! Thanks for taking the time to leave a review. If you're encountering any issues, try the following: delete and then reinstall the app on your device, please note that by doing this, your projects will be deleted. Rest assured, your subscription should remain active. If you have questions or need further assistance, don't hesitate to reach out to us anytime filling out the "Contact Us" form in the Settings menu. Have a fantastic day! Sam E.
