Leave a Review Beon Carrier
Its Ok
No real issues except for it keeps logging me out every time I click out of the app. I press the remember me button as well . I just don’t understand why app will not let me stay logged inSanbacity
Developer Response
Good Afternoon, Our team would be happy to assist you with your issue. Please reach out to beoncarriersupport@ntgfreight.com. Regards, Customer and Carrier Experience TeamCarrier
App freeze for searching 04/04/24Cazin1971
Developer Response
Good Afternoon, this has now been fixed with updated versions of our app. Please download the most recent version. If you are still having issues reach out to us at beoncarriersupport@ntgfreight.com. Regards, Customer and Carrier Experience TeamApp login page
There is a problem with app access when we try to login the OK sign stays there and we have to close app again and then sign in again.Sonu pannchata
Developer Response
Good Afternoon, this has now been fixed with updated versions of our app. Please download the most recent version. If you are still having issues reach out to us at beoncarriersupport@ntgfreight.com. Regards, Customer and Carrier Experience TeamApp do not work
It is not allowing me to search for loads. I could use every other section but not the search for loads. If I delete and go back will allow me to search but I can’t scrolled down. Then it just stop working.Flip38
Developer Response
Good Afternoon, Our team would be happy to assist you with your issue. Please reach out to beoncarriersupport@ntgfreight.com. Regards, Customer and Carrier Experience TeamAlmost useless!
This application will not work, you need to log in twice each time to have it work, uploading documents after completed trip doesn’t work either.Croatia20
Developer Response
Good Morning, I apologize that you haven't had the best experience with us. Please email us at beoncarriersupport@ntgfreight.com and we would be happy to help fix any of your issues. Regards, Customer and Carrier Experience TeamApp is trash!!!!
You can sit and put in your search info but if u leave off that “find loads” and come back you must put in all your search info AGAIN! You can’t go check on any other tab. That’s so annoying I won’t be using this app it’s time consuming.Gfxchbi
Developer Response
Good Morning, We do not currently have the saved lanes feature; however, we appreciate you feedback as that is something we intend to develop. At this time, you can use the Beon Carrier Desktop Portal as that currently allow you to save lanes. Regards, Customer and Carrier Experience TeamPoor Design
Intended to take away the incentive to lower margins and over all a complete mess - At NTG you can expect 9/10 LTL loads get reclassed; lost, or thrown on the rail.
0/10!!!! TERRIBLE COMPANYRaySteiner
Developer Response
Good Morning, I apologize that you have had a poor experience with NTG. If there is something that you would specifically like us to address please email us at experience@ntgfreight.com. In regards to load pricing, the overall market is causing truck rates to decrease. Regards, Customer and Carrier Experience TeamLatest updated messed up
This latest update has the prices messed up. Shows different when you click on the load. Please update. Also can we add a saved lane feature so I don’t have to keep reading my truck filters.MlRZA
Developer Response
Good Morning, This was an internal issue with system migration and has now been addressed. Please update your app. The saved lane feature has not yet been deployed. At this time, you can use the heart lane button to add yourself to a routing guide for loads. Our desktop Beon Carrier Portal will allow you to save searches. Regards, Customer and Carrier Experience TeamApp only good for updating load info
App is not good for searching loads doesn’t allow me to scroll down, search or anything . Only shows current location and one load. Good to upload documents, tracking and checking payment status.JustReese212
Developer Response
Good Morning, In order to search outside of current location you will need to x out of the current location option within the search screen. If you have any further problems please do not hesitate to reach out to beoncarriersupport@ntgfreight.com. Regards, Customer and Carrier Experience TeamApp hang constantly
I don't no whats going in with my beon app.
I uninstall it and install it back for 3 times but
Still load board not working .
Don't know what to do.
Plz advice something
Thank you
GaryBohla09
Developer Response
Good Morning, We just recently released the 1.5.9 and it has been confirmed that everything is working properly. Regards, Customer and Carrier
