Charges your card and doesn’t deliver
This app charges you and doesn’t make delivery even after calling many times ; customer support is just a lady who is always out of office for some reason. We will check double check that’s the answer .. not ordering from here again
Response from developer
We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at customersupport@getdukan.com.
Convenient app
Very convenient and fast. Access available to many groceries and restaurants.
The drivers are decent and service is good as well.
The drivers are decent and service is good as well.
Response from developer
With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further.
warm welcome not again
i try this app today i order some item and i saw a promo code 25%warm welcome i apply on my order i saw on total a discount after i check out the total payment the discount the warm welcome didnt apply i thought my mistake i try to place another order to check if i didnt activate the code but no more discount so it means i activate it on my first order but its just this app has needs a lot of improvemnt.
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Response from developer
Hi, sorry for the unpleasant experience you had with our app. We request you to upgrade the app to the latest version as we have fixed the bug. Do write to us at customersupport@getdukan.com if you still face any issue.
Amazing
So fast and so much variety!
Response from developer
Thanks for your feedback. We are continuously working on adding more features to our app to make your experience better.
