COD
There’s no option for cash on delivery just knet, mastercard and apple pay, what’s wrong why you don’t like to get real money?Usman gautam
K
وايد حلو بس حيل يحتاج جمعيات من طقة طلبات مارت فيها كل شي وتوفرون جميع المطاعم المطاعم اللي فيه ميتهbigsecretzz
Ok
Cool story broB-bOy NaZ
Bad service and expensive
The service is so bad now.. starting u make free delivery..to get the customers????!! & now maximum order should be more than 2kd & delivery charge and 1hour waiting??!! Very bad!! And some location there is no service!!Fatmashabeer
Schedule ordes
Cant pre-order on cashagfdgjjgf
Price high and take more delivery charges
Don’t orderQchris.1234
Disgusting
Possibly the worst food delivery app I have ever used. I had ordered from a restaurant where the estimated delivery was around an hour. The people from this app’s customer service call us and have no clue wether the order was even accepted by the restaurant. A few minutes later, we get another call confirming the order. An hour later, we get the delivery. Here’s where it all goes horribly wrong, we were handed someone else’s order, and when I called to inform this, the people said they will look into it. Almost an hour and like 6 calls later, the people at Dukan refuse to help us completely, and claim that the restaurant wasn’t andwering them, which to my surprise was a lie. We called the restaurant, they listened to us, apologized, and delivered our order to us within a few minutes. The restaurant owner went as far as to say that the people at Dukan are liars and that this has happened a couple of times in the past. The fact that these people lied to us makes this so much more ridiculous, since it had already been almost 2 hours past out lunch time. 0/10 wouldn’t recommend to absolutely anyone.Hussain Kanch
there is no number for customer care
its been more than 2 hrs
i have not received the order
hotel guys telling no body is coming to pick up the order
if i want to call the customer service or cancel the order there is no options or no phone numbers ti do it...k.sumanth
Good but!
We want delivery to jahra naeem !Mneeraaaahhh
Mediocre
The interface needs a lot of improvement. Customer service need to be more professionalFabaaaa899
Developer Response
Please accept our sincere apologies. Can you please update the order details here or contact us at customersupport@getdukan.com so that we can have a look into this right away?
