NO REWARDS FOR USERS
Response from developer
Hi there, thanks for taking the time to share your thoughts. While rewards are currently limited outside the UK, we do highlight this in the Rewards section of the app. For now, US users can donate points to charity or save them for when we fully launch rewards in your region, which we hope will be soon! Gener8 is focused on expanding, and we're actively working to bring our full range of rewards to more places 🌎. Feel free to reach out if you have any further questions 🙂.
Ready to use
Great App.
Pointless
Response from developer
Hi there, thanks for sharing your feedback. Gener8 is currently focused on expanding rewards globally, but at the moment, our rewards are limited outside the UK. While users in the US can still donate points to charity, we understand this may not meet everyone's expectations. We're working hard to expand access to more rewards in the very near future 🌎. If you have any questions, feel free to reach out to us directly at support@gener8ads.com 📩
Won’t let me delete my data
As well as this, when I attempted to delete my account and remove my data, it refused to allow me to.
I believe that Google also revoked this companies access to the Google account data earlier in the year over concerns that they were harvesting and then selling people’s private data.
In theory, an interesting concept. In practice, it appears to only benefit the people running Gener8, with little to no benefit to anyone volunteering their data to them.
Response from developer
Hello, Sam here the founder of Gener8 🙂. Firstly, thank you so much for trying Gener8 and I'm sorry to hear you didn't like it. We have a range of rewards from gift cards, charity donations, freebies and more. If there’s something else you had in mind, let us know - we always listen to feedback to make sure there’s something for everyone on Gener8 Rewards 🙂. You can delete your account through your profile anytime, but if you run into any issues, just email us at support@gener8ads.com, and we’ll get it sorted for you. I also wanted to pick up on a couple of other points you made, because trust is really important to us. Everything we do is centred around empowering people to be able to control and earn from their own data. We even established a trade body for the sector, called CODE, that represents 30+ companies and we work closely with the European Commission and UK Government on topics of data access and data privacy. We're fully above board and trustworthy. Your comment about Google isn't correct, you can read more about it here if you'd like to: https://thenextweb.com/news/google-predatory-conduct-withdraws-gener8-gmail-api. If you'd like to, you're more than welcome to come into the office - 9 Hatton Street in London - to meet some of the team and see what we're up to. All the best, Sam
“BEWARE; or, Great job, Tricky McGee!”
Response from developer
Hey there! We’re planning on bringing more rewards to other regions soon 🌍. Right now, if you're outside the UK, you can still donate your points to awesome causes 💖. We do mention that other rewards are locked outside the UK in various spots on the app, but we appreciate your feedback!
Can’t wait
Response from developer
Hey there, thanks for your patience! We know it’s been a wait, and while we don’t have an exact US launch date yet, we’re working hard to expand as soon as we can 🌎🇺🇸. We appreciate you sticking with us... hopefully, no need to move countries just yet 😅🙌
Promises a lot but fails to deliver
Response from developer
Hi Daniel, thanks for taking the time to share your thoughts 🙂. We’re glad you like the concept, and we hear your concerns about the availability of gift cards. Scaling up the rewards platform to meet demand is something we’re always working on. We've recently introduced Real World Rewards where you can get your hands on free weekly Tesco meal deals, Greggs treats, cinema tickets and more 🙌. Some of these rewards provide more value than the gift cards even! Your feedback is super valuable to us and we’ll pass this along to our team. In the meantime, we appreciate your support as we continue to grow Gener8. Thanks for being part of our journey! 🚀
Good concept, flawed execution
Unfortunately, Gener8 doesn’t really live up to this promise. In return for handing over your data to them, what you mostly get is a bunch of promotional offers/trials for products and subscription services (“first month free”, “50% off your first month” etc.) that you could get many other ways, often just by Googling. The few actual tangible rewards, such as gift cards, are issued in such limited quantities and at specific times of the week that very unlikely to be able to get them unless you’re on the app on the dot when they’re released, and you get lucky. The one that made me realise it really wasn’t worth it was a £10 Xbox gift card, being released later in the week. The quantity available…? Two. Yes, just two.
I’ll consider returning if they can come up with rewards actually worth my time and information. Until then, sorry Gener8 - you’re not offering enough to keep me.
Response from developer
Hi there, thanks for sharing your detailed thoughts 💭. We’re glad you see the value in Gener8 but are sorry to hear the rewards haven’t hit the mark for you. We know gift cards are a popular choice, and we’re working hard to increase both the variety and quantity available. We also offer a range of unique rewards, and we’ll keep expanding our selection to better fit what you’re looking for 🙌. Your feedback is super helpful for shaping these improvements—thanks for giving us a shot, and we hope you’ll consider returning as we continue to evolve! 🚀
Rewards are a shocker
Response from developer
Heya! 👋 Thanks for your feedback, Mitch. We're really sorry to hear about your disappointment with the rewards. It's crucial for us to ensure our offers are valuable and unique, and if you do have any issues with any particular reward (like the one you've mentioned here) please let us know at support@gener8ads.com and we'll see what we can do to resolve this. We're continually working to improve and would love to hear more about your experience to better our services. 🚀
Rewards for the USA
Response from developer
Thanks for the 5-star review 🌟. We're excited to hear you're looking forward to rewards reaching the USA! Stay tuned for more updates 👀🙌.
