Extortion
I had to use on top because I was getting paid by a company in Brazil. A year after I stopped using it they emailed me telling me they were gonna start charging me a monthly inactive account fee. I tried logging in on my phone to cancel the account which I couldn’t do because I had to scan something on the app which I no longer had on my phone. I then tried customer support who wanted me to go though an id verification process. They just make it basically impossible to actually cancel your account so that they can extort you for the monthly fee. Do not use this app for this product unless you absolutely have to. And cancel your account immediately after (if you can).
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Unusable
Please someone fix the login issue. I’m getting a notification token error.
La peor app por lejos
Es una supuesta financiera e imagino que la solución es única para el empleador! Busco un empleo y lo primero que pregunto es: como pagas? Porque si es con esta app, no quiero saber nada, las comisiones altísimas. Te venden por 20$ una tarjeta que no trae código para usar/comprar, ósea que no la puedes añadir a tu wallet por ejemplo. No puedes usarla como contacto less, no sirve para sacar dinero porque es en pesos y no favorece la conversión, tampoco la compra con tarjeta física porque cuando vas a ver la comisión es altísima. Se supone que esta es una solución? Es un desastre y me genera mucha molestia adivinar como voy a disponer de mi dinero sin que “pierda” tanto. La peor app por lejos. Y encima no hay donde reclamar porque help center tampoco ayuda ni mejora en nada. Pesimo servicio, pésima app, prefiero mil veces trabajar para allá Argentina que pagan mejor, te dan beneficios que irme por una empresa en el extranjero que encima te paga por acá que no sirve para el trabajador! Es un problema más que una solución.
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Worst cx and app
It’s incredible that you have to pay to withdraw money, and yet when you try to log in to your account, the app doesn’t let you in despite following all the steps. Customer service says it will take 24 hours to get a response. This is just nonsense. I can’t wait to change providers.
Can't use the QR code to log in on desktop
I used this app for only one reason: the website forced me to scan a QR code to log in. That QR code doesn't even open the app, it just opens the App Store page. So it can't do the only thing I need it for, which is required of me to use the website on my computer.
Best solution for remote payroll on the market
Ontop has completely transformed how we manage payroll for our remote team. The platform is super intuitive which makes the whole process smooth and stress-free.
Customer support is always prompt and helpful whenever we have questions.
TL:DR: If you're managing a remote workforce, Ontop is the best solution out there. Highly recommend!
Customer support is always prompt and helpful whenever we have questions.
TL:DR: If you're managing a remote workforce, Ontop is the best solution out there. Highly recommend!
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Do NOT use this platform
If your company is using this platform, you’ve been duped. Firstly, you need to pay to withdraw your funds. In the us, that’s anywhere between 2 dollars for ACH, and 6 dollars for wire. I just paid for a wire transfer (not knowing ach was an option, but still, wires are SUPPOSED TO BE FASTER) and I’ve been waiting 5 days it was supposed to have arrived 4 days ago. It still says “expected (4 days ago)”.
No customer service response whatsoever, and when you look at reviews for this app, that isn’t uncommon at all. The fact you need to pay to withdraw is extortion in and of itself, but that I paid and still don’t have my money, with no updates at all, makes me think it’s gone.
Will update
No customer service response whatsoever, and when you look at reviews for this app, that isn’t uncommon at all. The fact you need to pay to withdraw is extortion in and of itself, but that I paid and still don’t have my money, with no updates at all, makes me think it’s gone.
Will update
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Awesome Experience
Love having my payroll details at the tip of my finger. The ability to spend the funds directly using the OnTop Card is super convenient and provides great benefits. Keep it up!
Amazing!
This app is super easy to use. User friendly and fast. Recommended for remote workers!
I receive my money really fast
With Ontop I receive my compensation in dollars really quick and I have multiple options to transfer or use my money
