Needs more features
So your smoker will fluctuate turning off and on (i have the 710 wifi) and every 10-20 mins the app gives me a critical warning that it finally got to temperature. I dont need that going off a million times as it fluctuates. They need to add a toggle so you can turn that off SPECIFICALLY, but also add new ones. A new one for ONLY the thermometers would be amazing. I also think, a more critical notification should be added. “Your smoker is no longer detected” or “check your smoker for power” because a breaker tripped during the night and I had no way of knowing. But rest assured, itll keep u up telling you your desired temperature has been reached.
Response from developer
Thank you so much for the smoking review, we hope the experience continues to get even better as we release new versions.
Meh
The grill works great, but…
Response from developer
We appreciate your feedback! For non-app-related inquiries, please reach out to us at https://www.masterbuilt.com/pages/contact-us . We’re here to help!
Recommend Temperature
Absolute garbage app
Smoker Great App Not So Much
The app however never works. I think the very first month I got it (July 2022) it worked and made this purchase well worth it. But maybe after that, I could never get it to work. The app can detect my grill but doesn’t show me data and statistics as it should. It doesn’t pick up on the prob to temp meat. I’ve tried deleting the app and reinstalling, and I’ve tried removing the machine and reinstalling several times. At this point I’ve given up on it working. I do hate that that’s part of what I paid for when I bought the product and it doesn’t work. Maybe don’t sell it as a service all together if the product is faulty or doesn’t work…
Response from developer
Thank you, we have new versions coming out regularly and will be addressing some of this in future releases. Any additional issues or concerns please reach out to customersupport@masterbuilt.com
The WiFi smoker is great, but the app is so-so…
None of my other bbq temperature controllers have this issue. If they’re on, they’re displaying the info I need.
Developers: If you want to see how to do it right, purchase a SmartFire controller. They’re for charcoal barbecue’s, but the app design is excellent and there’s no nonsense about pushing buttons to connect. If it’s a hardware or software issue in the Masterbuilt controller, it’s a bit harder to fix, but seriously…
Response from developer
Thank you for taking the time to leave some feedback, we are working hard to make the app a better experience. Check back for future updates and if you need anything additional reach out to https://www.masterbuilt.com/pages/contact-us
App does not work at all.
Constant issues
Response from developer
Thank you, we have new versions coming out regularly and will be addressing some of this in future releases. Any additional issues or concerns please reach out to customersupport@masterbuilt.com