Read the fine print
I’d signed up for the 1 year subscription but stopped using the app because I found a different service that better suited my fitness needs. I forgot to cancel the subscription and when I noticed I’d been charged for a new year I reached out to see if I could have my money refunded. Turns out they have a NO REFUND policy, so I wasn’t able to get my money back. I’ve experienced this a time or two in the past with other apps who had no issue refunding me; especially when they saw that I hadn’t been using the app or service. Things like that really go a long way with users; and I’ve even rejoined some of them later on. Xponential is only about taking your money. I recommend finding a different fitness app to use.
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