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Leave a Review lululemon Studio
I love this — When it WORKS
Love the app itself and all the different programs. I like doing monthly programs to keep me on track and accountable, and I like how it tracks your progress. I don’t have an apple watch but I imagine if I did I’d love it even more. After a few weeks of doing the programs I was amazed at how easy I found it to run a 5k at a good clip without stopping (no longer an easy feat now that I’m on the wrong side of 25)
Now the bad part— more than half the time I go to use the mirror my phone won’t connect, even though I’m on the same wifi network. It seems like this is a common issue, and I’ve tired everything to get it to work. There’s no sure fire method for connectivity success and after the last update it doesn’t seem to work no matter what I do. This is a mirror in my family home and I personally didn’t shell out the cash for this thing, but I could imagine if I had spent all that money and paid for subscription fees I’d be fairly livid. I don’t attempt to use the mirror before work because I know I won’t have time to troubleshoot, I end up just loading the workout on my itty bitty phone screen and standing in front of what has mostly become just a regular old mirror. Super disappointing and I hope that someone smarter than me can figure out how to fix this issue.Show lessKelsarito
I really like my mirror
I really like my mirror, I’ve been using it about two months and it seems to work great. I had a couple of wifi glitches because I’ve had to put an extender to use it where it’s located which is a ways from our house. I started downloading the classes to my phone first (with the little cloud button, while im near my mirror) then playing them on the mirror, seems to have fixed the problem. Since downloading classes first I haven’t had any more glitchy classes. I love the class choices and the class filter to find classes quickly and easily. I also love that I can do the classes in the comfort of my house, no gym membership needed. I am an absolute beginner in all classes and have found myself losing some weight but more importantly I’m feeling strong, which I don’t think I’ve ever felt strong before.Show lessHeathely988
Developer Response
We are so happy to hear that you are loving your lululemon Studio Mirror!Improved Functionality Needed
I have had my mirror for years now. I got it during covid to stay in shape while at home. Lots of improvements have been made which I appreciate, but more are still needed. My weights do not connect to the mirror sometimes or when they do, they double count the reps. My heart rate from my Apple Watch is not always accurate on the mirror, miscalculating my burned calories which is super frustrating during workouts.
I would also like the mobile app to work when on Wi-Fi and not just with cellular service. I travel quite a bit. It is extremely convenient to have the app with me on the go to do workouts away from home but the app doesn’t work apart from cellular service which defeats the purpose in places like a cruise ship or out in the middle of the ocean. I can play a game on WiFi but cannot load the mirror app to use a downloaded workout session??? If these things could be improved I truly would love my mirror.Show lessplayaRRP
Developer Response
Hi there! Thank you so much for reaching out, and we are so sorry you are experiencing issues with the App! We would love to connect you with our lululemon Studio Specialists to assist! Please reach out to us at hello@lululemonstudio.com or give us a call weekdays 10:00 a.m. – 9:00 p.m. ET or weekends 10:00 a.m. – 6:00 p.m. ET at 888-288-1588.