Worked when it was lululemon
so laggy and not recording completed classes as completed
Peloton classes fail a lot
I love this — When it WORKS
Now the bad part— more than half the time I go to use the mirror my phone won’t connect, even though I’m on the same wifi network. It seems like this is a common issue, and I’ve tired everything to get it to work. There’s no sure fire method for connectivity success and after the last update it doesn’t seem to work no matter what I do. This is a mirror in my family home and I personally didn’t shell out the cash for this thing, but I could imagine if I had spent all that money and paid for subscription fees I’d be fairly livid. I don’t attempt to use the mirror before work because I know I won’t have time to troubleshoot, I end up just loading the workout on my itty bitty phone screen and standing in front of what has mostly become just a regular old mirror. Super disappointing and I hope that someone smarter than me can figure out how to fix this issue.
Great concept
I really like my mirror
Response from developer
We are so happy to hear that you are loving your lululemon Studio Mirror!
Better and apple music
Improved Functionality Needed
I would also like the mobile app to work when on Wi-Fi and not just with cellular service. I travel quite a bit. It is extremely convenient to have the app with me on the go to do workouts away from home but the app doesn’t work apart from cellular service which defeats the purpose in places like a cruise ship or out in the middle of the ocean. I can play a game on WiFi but cannot load the mirror app to use a downloaded workout session??? If these things could be improved I truly would love my mirror.
Response from developer
Hi there! Thank you so much for reaching out, and we are so sorry you are experiencing issues with the App! We would love to connect you with our lululemon Studio Specialists to assist! Please reach out to us at hello@lululemonstudio.com or give us a call weekdays 10:00 a.m. – 9:00 p.m. ET or weekends 10:00 a.m. – 6:00 p.m. ET at 888-288-1588.
Waste of Money
Issues with the mirror where it would require lengthy updates regularly and randomly turn off and on, freeze up during a workout, etc. I also felt underwhelmed with the classes (eventually just brands they partner with.) today I was staring at what now amounts to a super expensive mirror sitting in my workout room and thought I’d give it another shot after letting my membership lapse back in January due to all of these issues. I cannot find a way to re-subscribe online and get linked back to answers from a bot that don’t help resolve my issues when I use the chat bot option. I tried calling support and was left on hold for an hour. For a company that seems to love to make money off of middle aged women with disposable income like me, they certainly are making it hard for me to pay for an overpriced subscription to their content. 0/5 stars. I’ll give my money to Bodi.
Response from developer
Hi there! Thank you so much for providing this feedback, and we are so sorry you had that confusion with your Subscription! we would love to connect you with our lululemon Studio Specialists to assist! Please reach out to us at hello@lululemonstudio.com or give us a call weekdays 10:00 a.m. – 9:00 p.m. ET or weekends 10:00 a.m. – 6:00 p.m. ET at 888-288-1588.