lululemon Studio User Reviews

Top reviews

Worked when it was lululemon

Now that it’s peloton, the app won’t even open or load. Worked great when it was Lululemon.

so laggy and not recording completed classes as completed

I took a yoga flow class and when I finished the app gave up on itself and did not record my progress or even acknowledge that I completed the class. what is going on?

Peloton classes fail a lot

3/6 peloton classes so far for me just stop mid session. Restarting will just fail again at a later point. Very annoying

I love this — When it WORKS

Love the app itself and all the different programs. I like doing monthly programs to keep me on track and accountable, and I like how it tracks your progress. I don’t have an apple watch but I imagine if I did I’d love it even more. After a few weeks of doing the programs I was amazed at how easy I found it to run a 5k at a good clip without stopping (no longer an easy feat now that I’m on the wrong side of 25)

Now the bad part— more than half the time I go to use the mirror my phone won’t connect, even though I’m on the same wifi network. It seems like this is a common issue, and I’ve tired everything to get it to work. There’s no sure fire method for connectivity success and after the last update it doesn’t seem to work no matter what I do. This is a mirror in my family home and I personally didn’t shell out the cash for this thing, but I could imagine if I had spent all that money and paid for subscription fees I’d be fairly livid. I don’t attempt to use the mirror before work because I know I won’t have time to troubleshoot, I end up just loading the workout on my itty bitty phone screen and standing in front of what has mostly become just a regular old mirror. Super disappointing and I hope that someone smarter than me can figure out how to fix this issue.
Show less

Great concept

The tech is super buggy. When it works it’s great but it often doesn’t work and your stuck restart routers, and phones and the mirror. It’s really annoying.

I really like my mirror

I really like my mirror, I’ve been using it about two months and it seems to work great. I had a couple of wifi glitches because I’ve had to put an extender to use it where it’s located which is a ways from our house. I started downloading the classes to my phone first (with the little cloud button, while im near my mirror) then playing them on the mirror, seems to have fixed the problem. Since downloading classes first I haven’t had any more glitchy classes. I love the class choices and the class filter to find classes quickly and easily. I also love that I can do the classes in the comfort of my house, no gym membership needed. I am an absolute beginner in all classes and have found myself losing some weight but more importantly I’m feeling strong, which I don’t think I’ve ever felt strong before.
Show less

Response from developer

We are so happy to hear that you are loving your lululemon Studio Mirror!

Better and apple music

Please fix battery drain, it currently accounts for 50% of my batter drain. Also apple music is not working as it should

Improved Functionality Needed

I have had my mirror for years now. I got it during covid to stay in shape while at home. Lots of improvements have been made which I appreciate, but more are still needed. My weights do not connect to the mirror sometimes or when they do, they double count the reps. My heart rate from my Apple Watch is not always accurate on the mirror, miscalculating my burned calories which is super frustrating during workouts.

I would also like the mobile app to work when on Wi-Fi and not just with cellular service. I travel quite a bit. It is extremely convenient to have the app with me on the go to do workouts away from home but the app doesn’t work apart from cellular service which defeats the purpose in places like a cruise ship or out in the middle of the ocean. I can play a game on WiFi but cannot load the mirror app to use a downloaded workout session??? If these things could be improved I truly would love my mirror.
Show less

Response from developer

Hi there! Thank you so much for reaching out, and we are so sorry you are experiencing issues with the App! We would love to connect you with our lululemon Studio Specialists to assist! Please reach out to us at hello@lululemonstudio.com or give us a call weekdays 10:00 a.m. – 9:00 p.m. ET or weekends 10:00 a.m. – 6:00 p.m. ET at 888-288-1588.

Waste of Money

This is the most disappointing purchase I’ve ever made. I bought it when it was the Mirror and enjoyed it for the content. After Lululemon got involved I started having technical
Issues with the mirror where it would require lengthy updates regularly and randomly turn off and on, freeze up during a workout, etc. I also felt underwhelmed with the classes (eventually just brands they partner with.) today I was staring at what now amounts to a super expensive mirror sitting in my workout room and thought I’d give it another shot after letting my membership lapse back in January due to all of these issues. I cannot find a way to re-subscribe online and get linked back to answers from a bot that don’t help resolve my issues when I use the chat bot option. I tried calling support and was left on hold for an hour. For a company that seems to love to make money off of middle aged women with disposable income like me, they certainly are making it hard for me to pay for an overpriced subscription to their content. 0/5 stars. I’ll give my money to Bodi.
Show less

Response from developer

Hi there! Thank you so much for providing this feedback, and we are so sorry you had that confusion with your Subscription! we would love to connect you with our lululemon Studio Specialists to assist! Please reach out to us at hello@lululemonstudio.com or give us a call weekdays 10:00 a.m. – 9:00 p.m. ET or weekends 10:00 a.m. – 6:00 p.m. ET at 888-288-1588.

Great app, well designed and even better content

Love this fitness content. Great instructors and app experience. Prefer it over Peloton and other cheap/free alternatives

Alternatives to lululemon Studio