Rigged
Stop these scammers
Messages
Hinka I got idea on shipping
Ok do you support free shipping on holiday
Response from developer
Thank you for your feedback. We want to ensure all our players have a positive experience. We ship orders within 24 hours as we know players look forward to receiving their items. To better understand and address the issues you mentioned, please provide details about your order. Your satisfaction is important to us and we appreciate you taking the time to share your experience so we can continue improving our service. Please don't hesitate to contact our friendly team at care@hinka.co we wish you a wonderful day (≧ㅂ≦)"
I won prize it’s still processing can you help me I give you order number on email
Response from developer
Thank you for your feedback. We want to ensure all our players have a positive experience. We ship orders within 24 hours as we know players look forward to receiving their items. To better understand and address the issues you mentioned, please provide details about your order. Your satisfaction is important to us and we appreciate you taking the time to share your experience so we can continue improving our service. Please don't hesitate to contact our friendly team at care@hinka.co we wish you a wonderful day (≧ㅂ≦)"
I won prize it’s still processing can you help me I give you order number on email
Response from developer
Thank you for your feedback. We want to ensure all our players have a positive experience. We ship orders within 24 hours as we know players look forward to receiving their items. To better understand and address the issues you mentioned, please provide details about your order. Your satisfaction is important to us and we appreciate you taking the time to share your experience so we can continue improving our service. Please don't hesitate to contact our friendly team at care@hinka.co we wish you a wonderful day (≧ㅂ≦)"
Expensive and Bad mechanics
Response from developer
Thank you for the feedback. However, we have some concerns about the legitimacy and accuracy of your review. 1 - We offer a generous amount of free tickets to allow users to play for free everyday and we do not have any machines charging more than 3 tickets at the moment. There are various ways for you to get additional free plays e.g. joining our community groups on social media. 2 - At HINKA, we strive to maintain fair and affordable prices for all gamers. Our aim is to provide an enjoyable gaming experience so we do not charge an excessive amount for each play. In fact, 90% of the machines charge less than $1.3 per game and 100% of the prizes are Authentic Japanese prizes. 3 - There is a button for you to switch between the front-view and side-view cameras, you may contact our HINKA Care team for assistance if you are unable to locate it. 4 - Our machine controls give you the opportunity to move the claws in any directions you wish for as many times as you want before clicking the catch button(FUP 30s apply). 5 - Our claws are not weak and machines are designed for users to win, contact us at care@hinka.co if you cannot win anything after recharging and we are happy to provide help. 6 - We do offer quality Japanese figures on our HINKA including Luffy, Portgas D. Ace, Sabo from One Piece, Kimetsu no Yaiba, Re:Zero − Starting Life in Another World and more. We value honest feedbacks and will continue to source more trending prizes including figures for our users, thank you for taking the time to leave this review and we wish you a pleasant day.
