10 Minute French User Reviews

Top reviews

review

This is not a proper way to memorize a word. Learning vocabulary requires creating more sentences.

Response from developer

Hello, thank you for your feedback. We are very sorry that you had a negative impression of our application. Please describe your experience using the application in more detail. You can add a review or write to our support service directly from the application in the "Settings" section or send an email to support@mobilecleverapps.com

Charged straight away no free trial

I downloaded the app 15 mins ago, after saying I would receive a free 7 day trial and have been charged £26. Can someone please contact me and reimburse as I think this is very wrong!

Response from developer

Hello! If you have been charged, it means you have signed up for an automatically renewing subscription that is activated after the trial period ends. The condition for activating the trial period is to connect a paid subscription. The subscription terms clearly state that the first 7 days are free, and payment is charged after the trial period ends. The application subscription can be canceled before the trial period ends. If the user cancels the subscription before the trial period ends, the funds are not debited. The trial period can only be used once. If you have been charged immediately or before the trial period ends, it means you previously installed the application and activated the trial period. In order to arrange a refund, you must contact Apple customer support. You can contact Apple support by clicking on the link https://getsupport.apple.com/ If you have any other questions, just let me know and I will be happy to help. Have a nice day!

Good but missing genders for nouns

I like the format of this app. However, unless I'm mistaken, this app does not specify the gender of nouns.
Please considering adding this vital information.
J'aime le format de cette application. Cependant, sauf erreur de ma part, cette application ne précise pas le genre des noms.
Veuillez envisager d'ajouter ces informations vitales.
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Response from developer

Hello! Thank you for your feedback! We are glad that you like our application and you suggest ideas for its improvement. We have forwarded information about your request to the development department to study the possibility of adding new functionality to the application!

Great Learning Tool

I’ve learned so many new French vocabulary words in just a few months using this application! The method used is really efficient for memorization.

Response from developer

Hello! Thanks for your feedback!

Don’t bother downloading unless you are willing to subscribe

I hate apps that say you can try for free, then they make you subscribe. It’s annoying and cheeky that they want you to essentially almost pay before they let you see or use their app.

Response from developer

Good day! In the commercials we offer to try our application for free. The application provides a free trial period of 7 days. Specifying payment details when subscribing is a requirement of the App Store. Payment details are stored in the App Store account and we do not have access to them.

Not very useful

(1) It didn’t recognise what I was saying! My French is pretty good and French people understand me, but this app struggled. (2) The thing I need help with is remembering the genders of nouns. Guess what? This app teaches the nouns but ignores the gender! What on earth is the point of that? How can anyone communicate beyond the most basic level If they don’t know the genders of the nouns they’ve learnt? Looks like the app was produced in a rush by someone with a dictionary but absolutely no knowledge of the language. I’ve cancelled the free subscription. I might take another look at it, once they’ve made it work better.
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Response from developer

Hello, thank you for your feedback. We are very sorry that you had a negative impression of our application. Please describe your experience using the application in more detail. You can add a review or write to our support service directly from the application in the "Settings" section or send an email to support@mobilecleverapps.com

Pretty cool

Actually a pretty cool app. Teaches about 5500 words from what I can see - many of which aren’t on Duolingo but are nonetheless really helpful for communicating. Definitely recommend as a supplement to learning french

Response from developer

Hello! Thank you for sharing your opinion about our app!

Refund

I want a refund! It was saying try for free , we will notify you before paying. And what i see? I was charged in full from the first day!😬😬😬😬

Response from developer

Hello! If you have been charged, it means you have signed up for an automatically renewing subscription that is activated after the trial period ends. The condition for activating the trial period is to connect a paid subscription. The subscription terms clearly state that the first 7 days are free, and payment is charged after the trial period ends. The application subscription can be canceled before the trial period ends. If the user cancels the subscription before the trial period ends, the funds are not debited. The trial period can only be used once. If you have been charged immediately or before the trial period ends, it means you previously installed the application and activated the trial period. In order to arrange a refund, you must contact Apple customer support. You can contact Apple support by clicking on the link https://getsupport.apple.com/ If you have any other questions, just let me know and I will be happy to help. Have a nice day!

No option to use the app without putting your payment details in

There is no option to use the app without putting your payment details in

Response from developer

Good day! In the commercials we offer to try our application for free. The application provides a free trial period of 7 days. Specifying payment details when subscribing is a requirement of the App Store. Payment details are stored in the App Store account and we do not have access to them.

Not practical

First word recommended to me was greengrocer. I’m sorry what? I’ll literally never use this word in English, much less French. Most words are in practical (full board, charter) words have zero context, I’ll never use this

Response from developer

Good afternoon, thank you for your feedback. We are very sorry that you had negative impressions of our application. We will try to take into account your experience to improve our application.

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