The bad reviews will look like we’re just hating but they really have poor customer care service. I made a payment to buy a product and on the same day I did that, my account got cancelled without any notice. I found out when I was trying to log in the following day and I was being told that I’m using invalid credentials. After using their WhatsApp chat, I was then told my account has been cancelled. After trying to enquire, no one gave me an explanation as to why, I was just being given generic answers. On the payment I made, I was refunded later but due to exchange rates, the money I got in return was less than what I initially paid and because of that, I couldn’t even afford to buy what I wanted in the first place.
I was really disappointed in the how my matter was treated. If only I could give zero rating.
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