Leave a Review MyUS Shopping Marketplace
Very bad services, I’d never recommend
The bad reviews will look like we’re just hating but they really have poor customer care service. I made a payment to buy a product and on the same day I did that, my account got cancelled without any notice. I found out when I was trying to log in the following day and I was being told that I’m using invalid credentials. After using their WhatsApp chat, I was then told my account has been cancelled. After trying to enquire, no one gave me an explanation as to why, I was just being given generic answers. On the payment I made, I was refunded later but due to exchange rates, the money I got in return was less than what I initially paid and because of that, I couldn’t even afford to buy what I wanted in the first place.
I was really disappointed in the how my matter was treated. If only I could give zero rating.Show lessjust an apple guy
It’s rubbish
I used the old app with no issues. The new app frezes , buffers , you can’t find stores or products and it takes forever .
Sadly I will be cancelling my subscriptionPinkpolar66
Beware!
They do not allow the user to cancel or edit their order in any way. Even immediately after checkout. There’s a markup on majority of items through the app. Better to purchase directly from Walmart/Amazon etc than use this app. Predatory behaviour and poor customer service policies.MJNorton
Doesn’t work
It’s plan awful the app doesn’t even functionLT.TRUFFLES
Developer Response
We are sorry to hear that you are having issues with the app. Please reach out to mobilesupport@myus.com with what errors you are running into. We will make sure to take care of any issues promptly.Not great
The old version of the app used to have all the stores on and now it’s really annoying that it’s been removed and you have to troll through random choices. Please revert to original oneDemonbabe in the uk
Agree with other review
This app is absolutely terrible compared to its older version. Far to difficult to find products and most products do not load. Absolutely awfulSrSwales
Awful
I can not by from the atores I like. I will not use it anymorePspsac
Developer Response
Thank you for installing the MyUS Marketplace app and providing feedback on your experience. Unfortunately, the store shopping feature has been disabled due to system restrictions. The good news? We’re continually adding new products to MyUS Marketplace so you can shop the same products as you’d find on Amazon, Walmart, eBay, Macy’s, and more, in one seamless experience. We apologize for the inconvenience and appreciate your patience as we work towards improving our app’s customer experience.Disappointed with the new app
So disapointed with the new app. The search is limited and you can’t select the stores to shop. Good job MyUS 👍🏻Rudy2611
No markets to chose from
Awful. The first app was better it showed the websites it’s offering but this app doesn’t even show Amazon and has very few choices already availableengahmed1991
Developer Response
We appreciate your installing the MyUS Marketplace app and providing feedback on your experience. Unfortunately, the store shopping feature has been disabled due to system restrictions. We have added a number of Amazon product categories and are continually adding new products to MyUS Marketplace so you can shop the same products as you’d find on Amazon, Walmart, eBay, Macy’s, and more, in one seamless experience. We apologize for the inconvenience and appreciate your patience as we work towards making the marketplace app a complete shopping experience.New version
UselessALCIAN Solucoes
Developer Response
We appreciate you installing the app and would love to learn more about your experience. If you have a moment we would love to hear from you at marketplace@myus.com. Thank you again.
