Leave a Review HD Photo Enhancer
Same
NiceAmazing !!
Was shocked at how well this worked !!Still poor service
2 months ago I added a review of the lack of support but real quick to take your money. Well the response I got was, “we forwarded this to a different team but in the meantime email us and we will help you use this on your laptop”. Well after SEVERAL emails to rye same email I had been emailing all along STILL no response for assistance on using this on my laptop given I pay for this service.
Do not get me wrong I love the app and its features as it clears up pictures beautifully BUT this lack of support for a product I pay for and want to be able to use on my other device is ridiculous.
I hope you see this and just do not respond with the SAME communication of “email” us as I do not believe anyone even reads the emails! I hope I will get a resolution SOON so I can provide a better review but until then I guess I am stuck with 1 star and an empty wallet!Show lessDeveloper Response
Dear user, I apologize for the inconvenience you've experienced. Your feedback is valuable to us. Please email us at citrusaiapp@gmail.com so we can assist you further with using the app on your laptop. We are committed to resolving this issue promptly. Thank you for your patience. Best regards, Mau