You pay and get ads!
It was already a weak streaming service, now you get ads while browsing the titles and when you play a movie!
I guess it is win-win for the corporation behind the service!
I cancelled because of the ads and the poor selection of titles.
I guess it is win-win for the corporation behind the service!
I cancelled because of the ads and the poor selection of titles.
Horrible experience
This is absolutely the worst service I’ve ever used. Every other time I attempt view content via my AppleTV it would log me out. This wouldn’t be a huge issue expect that you can only have three devices signed in, and it doesn’t remember the device. The last time I reached out it took about a week for support to remove one of the logins off so that I could sign back in via my AppleTv. Please keep in mind that at most I would only sign in via my phone, computer, and Apple TV.
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Ads With a Paid Subscription
I’ve tried to be supportive of Screambox throughout their many bugs but forcing me to watch ads when I pay for a subscription is where they’ve finally lost me.
Not to mention the ads can be as many as five at a minute or more each and freeze up and need to be constantly reloaded.
Unacceptable. Canceling my subscription.
Not to mention the ads can be as many as five at a minute or more each and freeze up and need to be constantly reloaded.
Unacceptable. Canceling my subscription.
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Now showing ads even with a paid subscription
While I’ve had issues with the service and app for a while, I’ve stuck by it for some of the content but sorry to say no more. Including unskippable ads, some 2 minutes long, before I can watch a movie is unacceptable for a paid service. That this was done without notifying subscribers makes it even worse.
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Response from developer
Hello, we apologize for the inconvenience you've faced. We request you to get in touch with us via support@screambox.com / 424 242 1178
Don’t Waste Your Money
I have been back and forth with Screambox customer service for a few months and nothing has been resolved. It was for a brief moment and it allowed me to pay another $6.99 and then when I went to watch a movie it told me I am not subscribed. Resolved it just to get more money from me. LOL You’ll just keep throwing money at this app and unable to use it. Do yourself a favor a find another way to watch horror movies.
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Response from developer
Thank You for your feedback, we really appreciate it. Please feel free to contact us at Email – support@screambox.com Phone – 424 242 1178 Website – www.screambox.com
Charged but not given a subscription
Yeah I got charged a for a subscription and conveniently the app crashed right as I subscribed. So if I try to watch a movie it says I need to subscribe to watch it, even though I did and was charged for it, and on top of it if I go try to subscribe again it says one has already been purchased on this device. So I basically got scammed out of $7. I wish I could give this 0 stars.
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Response from developer
Hello, we apologize for the inconvenience you've faced. We request you to get in touch with us via support@screambox.com / 424 242 1178
Scream Box Fixed the Issue
Had a ton of issues signing up for a month, but Scream Box made it right. Took a couple of weeks though.
Response from developer
Thank You for your feedback, we really appreciate it. Please feel free to contact us at Email – support@screambox.com Phone – 424 242 1178 Website – www.screambox.com
Zero Stars Do Not Recommend
I paid $6.99 for a premium membership and the app still shows that I am not signed up for premium. I spoke with Scream Box on the phone and via email with no resolution. I’m just out the $6.99 I was charged for premium but never got to use even a minute of premium. Do yourself a favor and sign up with Shudder. I’m just glad I didn’t pay for an annual plan and end up out $60.
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Rip off
Paid for a subscription, got no access, submitted claim, they wanted proof, gave proof, nothing heard or done since. Would rate lower if I could.
Could be like shudder… could
With the exception of the addition of Frogman, a GREAT found footage film, this platform seems lacking. It doesn’t hold a torch to Shudder which even they struggle with content, though they’re getting better.
Might be good eventually.
Might be good eventually.
Response from developer
Hello, we are extremely sorry for the inconvenience. We request you to kindly contact us so we can assist you in fixing the issue Email – support@screambox.com Phone – 424 242 1178 Website – www.screambox.com
