User Reviews: ftycampro

Top reviews

  • ABSOLUTE FRA!! Worst App I’ve ever tried to use

    Says you can connect without Wi-Fi, but it doesn’t tell you that means YOU HAVE TO BE IN THE SAME ROOM. What do I need a camera for if I am sitting in the room I’m trying to monitor?!?! Battery dies super fast, but the camera doesn’t shut off when it’s plugged in. I was relieved to see that it can save to the SD card, but there is no way to set it up to do that. I have no way of knowing who keeps breaking in and stealing my belongings!!! App is UNBELIEVABLY NOT user friendly. Half of the words and instructions make no sense, and it’s obvious that whoever wrote this program does NOT SPEAK ENGLISH!!!! False advertising at it’s best. Useless!
  • It’s really just a low quality Bluetooth camera

    Bought one and it was quite difficult to connect though it only took me 10mins to do so this camera is trash it is lightweight plastic I took it apart and used a TRW scan on it and it really is more of a device to steal information than it is a camera it really is funny too because the link that sends the info from your internet which is why it requires a 2G connection because that’s the only way it can work on such a low quality device it sends over all your information and the are dumb enough to connect all their own information and where the data goes in the link files did they expect no one to check this they must think foreign countries are dumb the funniest part was calling the number which was backed by the link and it was a chinese man who was denying the whole situation and then finally tried to explain it all in broken English saying that he no longer works for the company all in all this is just a camera they use to watch you instead of you watching something else
  • Think twice before you buy…not worth it

    I purchased 4 of these cameras. It took me a dozen tries before I was able to get two of the cameras up and running. After charging the devices, they both would only charge 3/4 of the way after a 24 hour period. Then I set the camera on its stand got everything up and running and after 10 minutes the camera was out of “fuel”. It automatically would shut itself down. I am VERY disappointed with this product. And I know that these cameras were shipped over from China, so I would have to pay for the complete return. I will have to buy another set of cameras but they will be American made!!! I’m so disappointed. I still have 2 unopened boxes that are worthless.
  • DO NOT PURCHASE

    I purchased 2 in hopes that I would be able to have some sort of security while away. When they finally arrived I found them extremely difficult to get connected to my WiFi, the instructions were terrible and the voice prompts were very difficult to understand. I never was able to get the cameras connected to my WiFi. I was planning on returning them but even that was a hassle. They don’t provide any type of package to return the items, the buyer must purchase a new envelope and pay to have it returned to the sender. A complete hassle. They offered to refund half the purchase price because their return policy is a joke. Please do not spend your money on these cameras. I would rate these less than a 1 if there was that option.
  • Wow really!?

    This app has the worst Chinese to English translation I’ve ever seen! I did connect after connecting my phone to the cameras WiFi then entering my home WiFi info in the app then back to settings to put phone back on my WiFi. I’m lucky enough to have a WiFi router that’s broadcasts both the 5g and 2.4G. Check yours, you may be able to turn that setting on in your modem admin. Or get a signal extender that will do 2.4g. Been around this circle with existing cameras (not this kind) they needed the extender anyways. I’m disgusted with the minimal to no info on using the camera. Not to mention when they sold it you don’t know what the “controller app” will be. Too bad others might see our woes BEFORE buying.
  • RIP OFF

    I bought this camera to be able to watch my elderly mother’s bedroom at night because she likes to wander. Firstly the app is useless. It doesn’t give any instruction on how to pair the camera with the app, nor are the instructions readable on the tiny page they give in the box.
    They say to “have your order number ready” if you call support, but there is no order number on any of the materials in the packaging I received and I never even got an email after I ordered. Also it took 2 months for me to receive the camera. It’s tiny and plastic and lightweight so I doubt the lens itself is even glass.
    Customer support didn’t answer- waited on hold for 45 minutes while cleaning the entire house.
  • Fraudulent Company. Report to the Better Business Bureau

    I received my cameras. First of all the commercial said that you receive a special for a certain price and I was overcharged. Secondly, when I received my cameras, they did not tell me that it doesn’t support 5G so when I hook them up, none of the cameras will connect. The camera connection to read time out. When I called the customer care line, she told me I needed to record the issue in order to receive my refund. I am using my cell phone for my cameras in which I cannot record the issue. Then I asked the lady to send me over to the billing department and she said she would have to email me where I would have to, go to that department. When I asked her to connect me, she hung up with me. This company is a fraudulent company and needs to be reported to the better business bureau if I had known prior before ordering these cameras, I would’ve never ordered them. Plus the battery wears down within a matter of 20 minutes after charging. I would advise anyone who was thinking about ordering these cameras to not purchase them.
  • Disappointing.

    Same problems as other 1 star reviewer. Instructions are poor. I was able to get all four cameras connected but can only connect to and view one at a time. I was unable to ever get them to connect to my home WiFi using my WiFi name. They only work with the cameras WiFi id. 4 hour charge. Really? Who has time to recharge each camera every 4 hours. Going to check if I can get a full refund. 😡
  • Simply put this is a scam product if you bought a camera

    The software does not work with the current version of IOS the camera does not really support 2.5 or 5. What it does appear to do is get you to install other applications that covers the install screen with Only one way out:: INSTALL. I doubt if there is any returns method… so if you bought the camera — it is pure JUNK. Sorry!¡
  • Junk

    Absolute garbage
    I ordered one to try it. They sent me 22 more trying to send them back. Forget about it they give you a partial refund.
    Been trying to set them up back-and-forth with their so-called customer service I have gotten as far as the directions could take me and done everything they have said none of it works no matter what you do. Best to work up to about 10 miles out of my home, then they totally disconnect and say, the camera battery is low
    Even though the camera was hooked up to a power supply
    The only thing that works is the magnet on the stand that came with the camera

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