Kicked out of app
Bought a headset with explore oceans product
Got access to Vodiac videos for a while but it kicks you out with no QR code so couldn’t really access anything and it’s very slow, deleted this app
Got access to Vodiac videos for a while but it kicks you out with no QR code so couldn’t really access anything and it’s very slow, deleted this app
Isn’t recognising qr code to get onto the app
Can’t even get onto the app it isn’t recognising the QR code at the start of the app have emailed but not had a response
App stopped working - support non-existent
I bought a VR headset for my child a couple of years ago. It was working fine until all of a sudden it looks like the app has logged us out and trying to re-connect comes up with a ‘QR Code not recognised’ error.
I messaged support on their web form a few months ago to flag this issue but had no response. I have messaged again but fear that they have rendered this product redundant in order to force the purchase of a newer product.
I messaged support on their web form a few months ago to flag this issue but had no response. I have messaged again but fear that they have rendered this product redundant in order to force the purchase of a newer product.
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Latest update killed access
Update to require QR code has completely blocked access to the app and when I try to scan the QR code from the VR Headset, which cost $50, the QR code is unrecognised and now I can’t watch a damn thing.
Pls change this it is very annoying don’t get this app until the people change it
Make it stop kicking me out of the app.
Disappointing
Cannot get the app to stay on as it goes black afterwards
Fun, but glitches
In order to do more than one in a row, we have to uninstall and reinstall the app because the screen goes black
Solid VR Experience!
Definitely the best VR mobile thing on earth, it doesn’t have games but it does have very immersive videos. My little cousins found it quite fun and interesting and I even made my Mum had a go.
Fun
It is fun but there is so many glitches that kick me out of the app
Total fail. Do not bother.
Got the Vodiac VR headset as a gift for Xmas from QVC. Tried to use on Boxing Day. Downloaded app and followed instructions which was easy enough. Once in the App, can select the video but once the video starts… video keeps stopping and buffering, or stops completely and kicks you out the app. Tried multiple attempts, different phones (same email account), deleted and re-downloaded the app etc… no luck. Not able to watch a full video, app is totally not working. The headset will be returned ASAP due to faulty phone software.
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