I travel considerably from the USA to Europe or Asian countries. This was the first time using Eskimo based on a referral from a friend. I panicked when I forgot to download the eSIM prior to leaving the USA but wifi at LHR was plenty strong enough. I kept myself in airplane mode and the eSIM downloaded, and within a few minutes cell service picked up with no issues. I even had no issue with iMessage or FaceTime (I’ve had this happen with other eSIMs on my iPhone 11). Service picked up after landing in BER and FRA. I did panic a bit when it showed I was almost 50% out of data. However, that was for the free 500mb I was burning through first. Which leaves me to my only feedback for the app: Make the usability just a bit more clear to show the user has “x % of y total data left”. It look me a few moments to study the screen to see that I had not touched my 10gig yet. On the way to BRU. Hoping for same success! Good luck everyone!
Developer Response
Hi Jenzor9651,
Thank you for sharing your detailed experience with Eskimo! We're so glad to hear that the eSIM worked smoothly for you during your travels.
We appreciate your feedback on the data usage display and we'll take your suggestion into consideration to improve the app interface for better clarity.
Wishing you continued success on your journey! Safe travels, and thank you for choosing Eskimo! :)so good!!! use my referral for free data!!! AZIZA64817
Developer Response
Hi zi1345, Thank you very much for your feedback!
Feel free to contact us via our in-app Live Chat if you ever need any assistance.
Thanks again, and safe travels! :)
Amazeballs, however, Eskimo made austismtistic
Developer Response
Hi ggggghgyfthcfthyfch, Thanks for the review! Feel free to contact us if you need any help. :)账号被封了 谨慎使用
Developer Response
Hi jacker san,
Thank you for bringing this to our attention. We're sorry to hear about your experience, and we take this matter seriously.
To assist you further, please contact our support team directly via email at support@eskimo.travel or via our in-app Live Chat.
We value your feedback and appreciate the opportunity to make things right.
Look forward to assisting you.
Thank you.
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嗨，jacker san，
感谢您让我们注意到这一点。我们很遗憾听到您的经历，我们会认真对待此事。
为了进一步帮助您，请通过电子邮件 support@eskimo.travel 或通过我们的应用内实时聊天直接联系我们的支持团队。
我们重视您的反馈，并感谢有机会纠正问题。
期待为您提供帮助。
谢谢。So far, I’ve used Eskimo in several countries and by and large, I’m impressed. I hope they add many more countries in the future! I’ve recommended the app to many of my friends and family!
Developer Response
Hi jwhandley,
Thank you for your feedback!
We're constantly working to expand our coverage, so stay tuned for updates! We truly appreciate your recommendations to your friends and family.
If you ever need assistance or have any questions, feel free to reach out to us via our in-app Live Chat.
Happy travels! :)My Eskimo data purchased worked well , though more expensive than other e-Sim online offers. However on sharing and transfer to my family members who also downloaded the app, did not work overseas Support was sought and reset done but still inoperative. They gave up using Eskimo and reverted to online eSIM purchases again.
Developer Response
Hi Airforce One, we're very sorry to hear about the connectivity hiccup.
Please ensure that Data Roaming is on for Eskimo, and Eskimo is selected under Mobile Data. To be able to assist you more effectively, feel free to reach out to us at support@eskimo.travel or through our in-app live chat.
We're here to assist with your next travel adventure!Crashed in one second.
Developer Response
Hi Mingzhen, we're very sorry to hear about the crash! 😟
Sometimes, reinstalling or updating the app can help. If the problem persists, please contact us via live chat from the website or email us at support@eskimo.travel. Everything about Eskimo was easy from set up and usage. Even though it may be a little more expensive than some of the other eSIM out there… Eskimo is the only eSIM company out there so far that let us keep our data for 2 years before expiring. Love the fact that I won’t have unused data go to waste after my travels and I can even transfer some data to families and friends if they need data too.
Developer Response
Hi StepheeDo, Wow, thank you a bunch for your kind words! 😊 We're so thrilled to hear that Eskimo's been an easy and enjoyable experience for you. We get it, data is precious! And we're stoked to let you keep it for a cool 2 years. Plus, the ability to share the data with friends and fam is the cherry on top. If there's anything else you need or just want to chat, please feel free to reach out to us via our in-app live chat. Happy travels!😭
Thank you, Eskimo!
I’ve used Eskimo esim in current trip - Kazakhstan, Uzbekistan, Tajikistan, UAE, Oman, Nepal, India and even my 80th country in the world - Bangladesh!
It works everywhere!
@skolaniya
Jenzor9651
zi1345
ggggghgyfthcfthyfch
jacker san
jwhandley
Airforce One.
Mingzhen Gaoyang Wu
StepheeDo
Ergs egg
Mr Pushistik
