NOW Wallet User Reviews

CHN GROUP LIMITED

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Conversion stuck from 2 days. Customer care not good.

I have been trying to convert my solana to sui but the transaction has been stuck from past 2 days. I don’t know if i will be able to get my funds back

Anku505

18 days ago

Response from developer

Thank you for your request. Every time you wait for an exchange for more than 40 minutes, please contact our support service at this email support@changenow.io, our support team is ready to help!

Your service is great

I have no problem with your services. Great job Now wallet. Thanks

Rusty Walt

a month ago

Response from developer

Hi. Rusty Walt! Thank you for your review! We're delighted to hear that you're satisfied with our services. Our team strives to provide the best experience for our users, and your feedback means a lot to us. Thanks for being a valued user!

Seamless, streamlined, user friendly

This wallet/platform should be called change wow not now. (Dad joke). But In all seriousness what a simple streamlined process with quick verification And only necessary information required. Seems like this is the beginning of a great relationship with this app. And I’m only one day in.

mannyman27th

4 months ago

Response from developer

Hello, mannyman27th! Thank you so much for your wonderful review! We’re thrilled to hear that you found our platform seamless and user-friendly. We appreciate your dad joke too—it definitely brought a smile to our faces! If you have any questions or need assistance as you continue exploring our services, please don’t hesitate to contact our support team via live chat or email us at support@changenow.io. We’re here to help and are excited to be part of your journey!

Excellent Monero exchange option.

I am honestly surprised at how easy and quick this app was able to get some monero. Simple, yet still gives you flexibility with different options for transfer speed, whether you want to send the converted amount straight to an address of choice, and more. I definitely recommend.

Braziliandre

6 months ago

Response from developer

Hello, Braziliandre! Thank you for your positive feedback! We are thrilled to hear that you had an excellent experience exchanging Monero on our platform. It's great to know that you found the process easy, quick, and flexible with various transfer speed options. If you ever need assistance or have any questions, please don't hesitate to reach out to our support team via live chat or email at support@changenow.io. We appreciate your recommendation!

Awesome just love youuu

Just love you. And thanks a lot super user friendly

b3hyad

7 months ago

Response from developer

Hey, b3hyad! Thank you so much for your kind words and appreciation! We truly value your feedback and are thrilled to hear that you had a great experience with our platform. If you ever need any assistance or have any questions in the future, please don't hesitate to reach out to our support team. You can contact us via live chat or email at support@changenow.io. We're always here to help you! Thank you again for choosing ChangeNow!

Five star

I give them 5 star because their services and customer service is perfect was stocked and they helped me through the process. You should use this app now. Thank you guys

Sparow Miraj

9 months ago

Response from developer

Hello Sparow Miraj! We're so pleased to hear that! Our team works hard to ensure a smooth user experience.

Awesome support! And QUICK

Definitely 5 stars!! They have great support that attends your needs ASAP one person I worked with helping solve my problem was Tessa she’s the best! And the gas fees here are insanely low! I love it! Definitely will use for future needs!

ajjj360

9 months ago

Response from developer

Hi ajjj360! We appreciate your feedback! We strive to provide excellent service to all our users.

Unusable

App keeps crashing on load.
Deleted and reloaded. Same problem.
Can’t use because it won’t load.

Calimnet

9 months ago

Response from developer

Hi, Calimnet! To investigate this issue further and provide you with assistance, please contact our support team via live chat or email at support@changenow.io. Please provide us with more details about your issue. We are here to help and address any concerns you may have. Thank you for bringing this to our attention.

scam wallet

i deposited a small account into this wallet that is a seed phrase only to find out that everything i deposited was gone, all transactions we gone, n the seed phrase i had doesnt work. the support is not comprehensive, the site is generic enough for a well seasoned user with many years in this industry not to understand, you have to use your seed phrase when you log in as well as you log out, then you have to use your password when you log in, as well as when you log out. "DO NOT USE THIS PLATFORM!!!!!!!" you will lose any and all crypto n they willl steal all your information bc they tell you to keep it running in the background. it may have costed me $13.00 canadian, stay away from this platform.

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Mall Paul 18'

a year ago

Run away from this wallet

One of the worst wallet I’ve ever made use of. You could make deposits and it won’t show up for hours… also I think the wallet devs sometimes intentionally prevent you from withdrawing your tokens. I don’t know if it’s a bug or some form of scheme from the devs but my best advise is to stay away from this wallet.

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Charpln

a year ago

Response from developer

Hi, Charpln! We're sorry to hear about the inconvenience you've experienced. We'd like to assist you in resolving this issue as soon as possible. Please provide us with more details about the transactions and your account via email at support@changenow.io. We'll investigate the matter thoroughly and work to ensure a swift resolution. We appreciate your understanding and look forward to helping you.