NOW Wallet User Reviews

Top reviews

Leave a Review NOW Wallet
  • Exchange conversion not reliable if you’re in a hurry

    I sent BTC to Now Wallet and tried to convert it to Nano. I kicked off an exchange to convert but it threw an error “something went wrong”. Then it said it was verifying the BTC deposit and was stuck for over 2 hours status spinning. Support said they never got the BTC funds then asked me to send BTC to an arbitrary address (not a good sign). I gave up and just used a different wallet.
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    Developer Response

    Hi, OctOneRev2023! We are sorry that you're having issues with the app. Can you write to us at support@changenow.io? Could you describe the issue you are having, your IOS version, and your app version? We will investigate immediately & solve the problem.
  • Trusted

    Fast and very reliable and it is very safe

    Developer Response

    Hi Tescoalhaji! We appreciate your feedback! We strive to provide excellent service to all our users.
  • READ BEFORE DOWNLOADING

    I used this app for almost an entire year. I have plenty of people who day trade and long term invest in stocks. I invested in Etherum and Lite coin. Not ONCE did i ever go positive. I dumped hundreds into it. At first the dynamics of it were easy to learn. Then the longer i had the app i began to learn that its a scam. ALSO if you need to cash out, forget about it. First off the tax, second off it takes weeks to get it back. If you want to buy lets say $10 worth of anyone of the stocks listed. Technically your only getting $7-9 worth. There 0.99 fee hits you all the time. Truthfully as much research as ive down, none of the similar apps or stock plat forms are flawed and a massive waste of time.
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    Developer Response

    Hello Jonnique Richlymkhj! We're sorry to hear about this! To check the situation we kindly ask you to contact us via email support@changenow.io. We'd like to check if there are any issues with it. We strive to keep our fees as competitive as possible while ensuring a reliable and secure service.
  • This is how apps should be

    I tap buttons and things happen as I expect. No crashes, glitches, and I feel comfortable putting $ with NOW Wallet. Can't really ask for anything else.

    Developer Response

    Hello Jeneya Gornerjcrx! Thank you so much for your rating and review. We appreciate you letting us know.
  • Gr at app

    This is the most convenient apps to purchase bitcoin i have used to date.

    Developer Response

    Hello Tequilla Alabastarluhe! Thank you so much for your rating and review. We appreciate you letting us know.
  • Invest now

    The easiest way to invest in bitcoin. Easy, safe, secure, and the best investment you can make. Do yourself a favor and download and buy bitcoin to make a boatload of money.

    Developer Response

    Hello Mariyana Tinghilleikc! Thank you so much for your rating and review. We appreciate you letting us know.
  • Easiest way to get into crypto

    This app although their fees are a bit expensive makes it simple for anybody even computer illiterate people to buy crypto.

    Developer Response

    Hello Tykera Carmewwgw! Thank you so much for your rating and review. We appreciate you letting us know.
  • Slow Customer Service

    I been waiting for close to 2 months to get my simple minor error to be fixed so I can receive my Coins. I provided all the details needed but they are making it much harder then it really is. I do not and will not recommend NOW Wallet to any of my friends nor family no more. After this issue is resolved ( if it ever does - I’ll make an update about it here) I will delete NOW Wallet and look into other Crypto apps. No need for this utter nonsense over something so simple.

    Thank you!
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    Developer Response

    Hello Pallavi Linfieldgklg! We're sorry to hear about this! To check the situation we kindly ask you to contact us via email support@changenow.io with the details about the exchange. We'd like to check if there are any issues with it. We strive to keep our fees as competitive as possible while ensuring a reliable and secure service.
  • First time.

    I downloaded app just today and already have some issues. First I can't open it with my phone. Second, I can't buy what I want even with my laptop. I see message that transaction was completed successfully, but nothing else is happening😃
    Good part is the app very friendly for new users like me. Everything is so easy to understand. You don't need to watch tons of videos to be able to operate the platform! That's good for beginners.
    So fare 3 stars!
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    Developer Response

    Hi, Dimitrie Doggetttiab! Thank you for your wonderful review! We understand the significance of maintaining the trust of our users, especially in the ever-evolving crypto space. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us via email support@changenow.io. We're here to provide you with the best support possible and ensure the security of your cryptoassets. Thank you again for your positive feedback, and we look forward to serving you in the future!
  • Best App to store your cryptocurrency

    I have been a Bitcoin maxi since it’s inception in 2011 and I can profoundly tell you that NOW has done the doable in protecting crypto assets with its storage technology

    Developer Response

    Hi, Zilly4btc! Thank you for your wonderful review! As a long-time Bitcoin supporter, your recognition of ChangeNOW's efforts in protecting crypto assets means a lot to us. We take great pride in providing a secure environment for our users' assets. Safeguarding cryptoassets is of utmost importance to us, and we continuously strive to implement robust security measures to protect your investments. We understand the significance of maintaining the trust of our users, especially in the ever-evolving crypto space. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us via email support@changenow.io. We're here to provide you with the best support possible and ensure the security of your cryptoassets. Thank you again for your positive feedback, and we look forward to serving you in the future!

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