Chorus by ZoomInfo User Reviews

Zoom Information, Inc.

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Unable to use app

My phone is already enrolled in my organization’s device Microsoft’s company portal program. Yet Chorus still thinks it is not and that is preventing me from signing in and using the Chorus mobile app.

Please either fix this sign in issue to use the app or allow me to access recording from the web browser while I’m on my mobile.
Thanks

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Ismak21

a month ago

Constantly crashes

This app has crashed over and over, it’s not usable at all.

SamanthaC13

a month ago

Can’t access from iPhone with microsoft365 login

I get into a loop. The app directs me to Microsoft edge (why???) and the edge back to the app

בממון

6 months ago

Missing key features

Cannot add to live call using app, can’t access desktop version on my phone

primmer

6 months ago

You can’t see the calls on the app

You can’t see the calls like on the web

MCNM23

a year ago

Costs a dollar doesn’t work

Paying loads for my Chorus and ZoomInfo seat on desktop, and they still charge a dollar for the app

Wouldn’t be complaining, but none of the recordings will play

Colonus Moomoo

a year ago

Response from developer

Hello, we're sorry to hear about your experience. Please contact us at mobileapps@zoominfo.com for further assistance

The app needs work.

I've used the app for about 30 minutes and it crashed 3 times. There's also no way to filter calls in "My Team's Recording's" However I like that there is a mobile app where I can listen to my teams calls.

Ghostcardknight

a year ago

Response from developer

We're sorry to hear about your experience. For further assistance please contact us at mobileapps@zoominfo.com

Forced reroute to app with limited features

Chorus now won’t allow me to log into the site via mobile browser. It is forcing me to use the app, I am continuously rerouted no matter how I try to log in. The app has limited features and I cannot complete the urgent task I’m trying to do - in this case approve and new user. Very frustrating.

Katie6523

2 years ago

Response from developer

We're sorry to hear about your experience. The Mobile web version has been discontinued and the Mobile app is replacing it. These kind of actions are available only on the desktop web version. If you need further assistance please contact us at mobileapps@zoominfo.com

Never loads

Awful UX too many bugs and videos I need to load never do

jbjbjjbjbbjbbb

2 years ago

Response from developer

We're sorry to hear about your experience. For further assistance please contact us at mobileapps@zoominfo.com

app won’t even log me in

I’ve worked in tech for a while and very familiar with ZoomInfo. This app doesn’t even allow me to log in with my gmail or my okta so it’s useless. The log in function is clearly broken.

My enterprise company just moved from Gong to Chorus and so far Gong is so much better in every way it’s not even funny.

Until this app gets an update to simply allow me to log in, it’ll continue to be useless and hinder my ability to access my calls on the go.

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spenten

2 years ago

Response from developer

We're sorry to hear about your experience. We'll be happy to assist you and help you to login. Please contact us at mobileapps@zoominfo.com for further assistance