Chorus by ZoomInfo User Reviews

Chorus by ZoomInfo
Chorus by ZoomInfo
Zoom Information, Inc.

Top reviews

Crashes

First of all i can’t even access the application online on my phone which is incredibly annoying because the online application is much better and you get access to filters. Instead I’m just prompted to download the app.

Well the app just crashes anyway….

So i can’t use it on safari and i can’t use the app….sad design.

Add in a close button online for people using phones or add filters to app and make app useable lol.

Not asking for much.
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Response from developer

We're sorry to hear about your experience. For further assistance please contact us at mobileapps@zoominfo.com

Horrible

Might be the worst mobile app in modern day. Can’t even get the app to open, let alone use. What a terrible user experience, and the fact that it doesn’t even open anymore is the least of its user experience issues.

Response from developer

We're sorry to hear about your experience. For further assistance please contact us at mobileapps@zoominfo.com

Mobile Experience is inferior to all competitors

Mobile application is useless. No access to bookmarks, no ability to download to listen later (like on a plane, areas of the country with poor cell reception, or locations with no Wi-Fi. Gong is definitely a better investment if your company has road warriors even if it is more expensive. Very very disappointing.
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Response from developer

Thank you for your feedback. We are actively working on adding more features to our app and would love your input as we continue to build out the product roadmap. Would you be open to sharing your experience and needs in more depth with a member of our product team? If so, please contact us at mobileapps@zoominfo.com.

No features not useful

I can’t find playlists or see deals like gong. The filtering is not in the mobile app there is not filtered search and any bookmarked calls are gone.

I wish my company would buy gong

Response from developer

We apologize for the inconvenience. We'll be happy to hear your thoughts and experience. Please reach out to us at mobileapps@zoominfo.com.

The app is really bad

The app feature set is so limited it’s basically unusable and anytime you open a link on a phone or tablet it forces you to go to the app.

Response from developer

We apologize for the inconvenience. We'll be happy to hear your thoughts and help out. Please reach out to us at mobileapps@zoominfo.com.

Doesn’t work

Doesn’t connect to the MS Authenticator properly. Will not work. What a waste of time. Just update the old app why don’t you?

unable to log in via SSO

The redirect handler in the app doesn’t log me in after I successfully authenticate with Okta. I’m able to SSO from Okta in a computer browser - this is a problem specific to the mobile app. Unfortunately it makes the app useless for me.

Response from developer

We apologize for the inconvenience. We'll be happy to hear your thoughts and help out. Please reach out to us at mobileapps@zoominfo.com.

Wayyyy better

Love it. Way better than gong. So happy we made the switch

Chorus + mobile app is a must have for sales teams

Chorus has been key to ramping our new sales reps and also helps with coaching and helping everyone on the team adopt best practices from top reps. Such a game changer especially with remote working sales teams. Best conversation intelligence tool out there.

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