FRAUD - DO NOT DOWNLOAD
WARNING!!!!!! Unauthorized charges!!!! Basenji refuses to refund!!!!! Buyer beware!!! They say I created 2 accounts and was charged a recurring charge to my cc for 4 months. Showed me a screenshot that proved I only had 1 that I canceled within the trial period. Will not refund charges even though it shows cancelation.Developer Response
Hi! We're really sorry to hear about your frustrating experience. Your feedback is valuable to us and we get how important it is to approach mental health with care and understanding. Thanks for helping us understand what you're looking for and how we can do better!🌥️Terrible
App won’t allow you to delete from your phone and will continue to bill your account for ALOT more than the monthly subscription amount.
Do NOT GIVE THEM YOUR INFORMATION.Developer Response
Hi! We're sorry to hear you're having trouble unsubscribing. We kindly ask you to send us an email at support@bsnj.co with your account details. We'll swoop in and help you deal with this issue in no time. We're all about making your subscription journey with us smooth sailing and completely transparent.🤍SCAM. STAY FAR AWAY
Thieves. They make it so it is difficult to cancel your subscription. I even cancelled my card to stop transactions just for them to magically get my new card number!?!? I guess they have access to my bank account?! Reported. Sickening to do that to people who are trying to healDeveloper Response
We apologize for any inconvenience you've experienced regarding your subscription. To resolve this issue, we recommend reaching out to our support team directly at support@bsnj.co. Thank you for bringing this to our attention, and we're here to assist you in resolving this issue within 24 hours.