Leave a Review True Helix
Review
Great company! Easy to schedule lively people and easy to communicate with your provider!🐐The Snail22
User friendly
Our company recently switched softwares, all I can say is I’m extremely impressed with how simple integrating our system was with the True-Helix team!Kristwnnnnb
Helix
Great app! You can tell the team is always working on bugs. 🐞Kdukedevils
Super simple
They released a new update and have made the overall process very easy to use! I can schedule everything myself now!Cowabumga843
Huh
What was the actual point of this update ? I’ve picked up shifts and they’ve been confirmed and it’s been almost a week and they haven’t shown up in the app. So it’s either my agency or this app that’s the issue. Idk.J H O I E
Clocking out
The latest updated version worked! I was able to clock out with True Helix app! Thanks for listening to us!!Katina Waler
This app ONLY is stuck in landscape mode
ONLY this app is stuck in landscape mode. Yes, I’ve messed with portrait orientation lock, uninstalled and reinstalled, restarted my phone and scoured the internet and there is NO remedy! Please help! It’s driving me insane.Ladyxgeek
Employee
Can’t login ever 😩Deestar22
Developer Response
Deestar22, we’re sorry you are experiencing issues logging into the app and we have heard your concerns. Our latest update has resolved this problem. Ensuring the True Helix app runs smoothly and efficiently for you is our top priority. Be sure to update to the latest version of the app available on the app store. Thank you!Needs ALOT of work
The app will click me in but will force close when attempting to clock out..
Extremely frustrating and disappointed that DEdicated Nursing Associates are using such a terrible appBadazzBeats
Developer Response
BadazzBeats, we are sorry to hear you are having complications clocking out with the True Helix app and we have taken steps to resolve this issue. Our latest update has fixed most of the problems. Be sure to update to the latest version of the app available on the app store. Thank you for your feedback!Disaster
This switch by my agency has been a complete soup sandwich. Yes, previous app was great no issues and for the first time I am using paper while being notified that is not welcome. How else am I to get paid? 1.5 rating ha! No wondernot for me 2
Developer Response
Not for me 2, we are sorry to hear you are experiencing issues with the True Helix app and we are actively working on solutions via your feedback. Our latest update has now resolved most of the issues based on user experience feedback. Be sure to update to the latest version of the app available on the app store and reach out to us if you are experiencing any further issues. Thank you for your understanding as we work towards a better experience for you when using the True Helix app!
