AI Photo Enhancer User Reviews

Nero AG

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Doesn’t work anymore.

Keeps serving me ads to resubscribe. I subscribed for a week to play with it. Now every time I use the app it asks me to sign up for a year long commitment, I x out of the ad (which always takes like 10 seconds to get out of) and the app goes blank without processing my image.

Ddww-apps

2 months ago

Response from developer

We’re sorry for the trouble you’re facing. This is a bug we’re actively fixing. Thank you for your patience! If you need further assistance, please contact us at lens@nero.com.

Slow

I like how this app edits photos so I got the pro so I could download without watermark but now it’s even slower than before and when trying to do multiple pictures can take up to 45 mins. Don't recommend.

Kasey_djdbhdkskks

3 months ago

Response from developer

We're sorry for your bad experience. Do you mean it's slow when editing images or downloading them? Your feedback is very important to us, and we’re committed to improving the speed you mentioned. For any further assistance or information, please feel free to contact us at lens@nero.com. We appreciate your patience and support!

No unsubscribe option

I have the same problem not being able to cancel it. This is not good to make trouble for users. They are forcing people to use / pay them.

HalehZ

4 months ago

Response from developer

Hi, I'm really sorry to hear you're having trouble canceling. We want to make things easy for you. Please open your app store, go to your account, and then select "Subscriptions." You’ll see all your subscription history there. Just find Nero Lens and choose to cancel it. If you need more help, you can contact us at lens@nero.com—we're here to assist!

Amazing app

Perfect and easy to use made my picture looks more professional! 🫶🏻❤️

Norawir

5 months ago

Response from developer

Thank you so much for your kind words! We're thrilled to hear that Nero Lens has helped enhance your photos and made them look more professional. If you have any questions or need further assistance, feel free to reach out to us vis ai@nero.com. We're here to help!

Está bueno

Me gustó mucho

098 ecuacando

5 months ago

Response from developer

Agradecemos enormemente su calificación de 5 estrellas y estamos encantados con su amable reseña. Nos alegra mucho recibir comentarios tan positivos. Trabajamos constantemente para mejorar nuestra aplicación. Si tiene alguna solicitud de funciones, no dude en comunicarse con nosotros a ai@nero.com. ¡Saludos desde Nero Lens!

Best game ever

No need to pay absolutely not a scam
It is 5e bestttttt

Amy shark 🎤

6 months ago

Response from developer

Thanks for loving Nero Lens! Any feedback is welcome.

😝😂💀

I was trying turn photos of my girlfriend and I, into ps2 characters and it turned her into man every time, I try the other modes like pixel and literally gave her a beard 😂 she’s asian women and turn into an awkward looking Caucasian guy with thick glasses and
Stubble😂 I was laughing so hard but definitely not going to show her these or use this app anymore.

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ZELLEisbad

7 months ago

Response from developer

We're sorry about it. Our AI sometimes gets confused about gender, but we're committed to improving. Your feedback helps us get better.

Credits

This morning I purchased 300 credits to use for upscaling images. When I go to log in they are no where to be found and it keeps trying to get me to purchase more. I tried to reach out using the contact seller info and my email was rejected because server is not recognized. I want my money back or my credits immediately. Someone please contact me.

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Redfab5

9 months ago

Response from developer

We're sorry for the trouble you're facing. Could you please provide the email you used for the purchase? Our web service operates on credits, while the mobile app is subscription-based. Knowing your email will help us sort this out quickly. Thanks!

So incredible like a miracle photo enhancer

A miracle photo enhancer

Leba elvis

a year ago

Response from developer

Thank you for your feedback! We're delighted that Nero Lens is helpful to you. We will continue to improve. If you encounter any further issues during your use, please feel free to contact us at feedback@nero.com. Thank you.