Leave a Review Urbanheer
Impressive collection, fast and easy shopping
I enjoy shopping from Urbanheer. I love there new App, makes it easier for me to look what is latest and shop my favorites brands.Shiningday1228
Easy and fairly priced
Great for finding products at a bit of a discount compared to the actual brand store price.Created Creator
Developer Response
Thank you for the wonderful review! We're thrilled to hear you've found great deals with us. Your satisfaction is our top priority. Happy shopping!Straight Up SCAM
Basically you buy their “product” and then they send you an email saying they’ll notify you when they ship your product. That will never happen. They just take your money. Also they say you can cancel orders yet there’s no cancel option. They’re probably gonna respond to this review asking for my order number and all that, pretending like they’re trying to help, but they won’t even get back to you after you give it to them. Anyways if I receive my rightful order, then this review will be deleted. If you can still see this, then move along and spend your money elsewhere.Show lessDeveloper Response
Thank you for bringing this to our attention. We're truly sorry to hear about your frustrating experience. As a new company, we're fully committed to improving and making sure our customers are satisfied. We understand the importance of trust, especially when it comes to online purchases. Please share your order number with us here or via our support email at customercare@urbanheer.com, so we can look into this matter immediately. We're confident that your order is either on its way or in the process of being dispatched. We have a dedicated team at our customer care email ready to respond and address your concerns within 4-8 hours. Rest assured, we're here to resolve this issue and turn your experience around. Our goal is to rectify any mistakes, provide you with high-quality merchandise, and offer high value for your time and money. We're committed and invested in ensuring that this situation is turned into a positive review. Thank you for your patience, and we're looking forward to resolving this for you.