Urbanheer User Reviews

Top reviews

Impressive collection, fast and easy shopping

I enjoy shopping from Urbanheer. I love there new App, makes it easier for me to look what is latest and shop my favorites brands.

Easy and fairly priced

Great for finding products at a bit of a discount compared to the actual brand store price.

Response from developer

Thank you for the wonderful review! We're thrilled to hear you've found great deals with us. Your satisfaction is our top priority. Happy shopping!

Straight Up SCAM

Basically you buy their “product” and then they send you an email saying they’ll notify you when they ship your product. That will never happen. They just take your money. Also they say you can cancel orders yet there’s no cancel option. They’re probably gonna respond to this review asking for my order number and all that, pretending like they’re trying to help, but they won’t even get back to you after you give it to them. Anyways if I receive my rightful order, then this review will be deleted. If you can still see this, then move along and spend your money elsewhere.
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Response from developer

Thank you for bringing this to our attention. We're truly sorry to hear about your frustrating experience. As a new company, we're fully committed to improving and making sure our customers are satisfied. We understand the importance of trust, especially when it comes to online purchases. Please share your order number with us here or via our support email at customercare@urbanheer.com, so we can look into this matter immediately. We're confident that your order is either on its way or in the process of being dispatched. We have a dedicated team at our customer care email ready to respond and address your concerns within 4-8 hours. Rest assured, we're here to resolve this issue and turn your experience around. Our goal is to rectify any mistakes, provide you with high-quality merchandise, and offer high value for your time and money. We're committed and invested in ensuring that this situation is turned into a positive review. Thank you for your patience, and we're looking forward to resolving this for you.

In love with Urban Heer 🥰🤩🤩

Absolutely thrilled with my experience with Urban Heer! The user-friendly interface made browsing a breeze, and the diverse range of styles catered to all tastes. Quick and secure checkout, plus the quality of the items exceeded my expectations. Swift delivery and hassle-free returns…Love the personalized recommendations feature – it feels like having a personal stylist at my fingertips. Overall, a must-have app for fashion enthusiasts 🥰🥰
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Response from developer

Thank you so much for your wonderful review! We're absolutely thrilled to hear about your positive experience with Urban Heer. It's fantastic to know that our user-friendly interface, diverse range of styles, and the personalized recommendations feature made your shopping experience enjoyable. We're delighted that the quality of our items exceeded your expectations and that you found the checkout process quick and secure. Your satisfaction with the swift delivery and hassle-free returns means a lot to us. It's reviews like yours that motivate us to keep improving and offering the best possible service to our fashion enthusiasts. Thanks again for your support, and we look forward to serving you again soon! 🌟

Frequent Shopper

Great collection, exclusive deals. Thank you for bringing joy and innovation to shopping. I enjoy shopping with UH every time.

Response from developer

"Thank you for taking the time to share your experience! We're delighted to hear that your new dress has received many compliments and that you were satisfied with our priority delivery service. Recommendations from our valued customers like you truly mean the world to us. Looking forward to bringing you more beautiful pieces in the future. Thank you for choosing us!

Frequent Shopper

I enjoy shopping new arrivals, saves me time & money. Thank you

Response from developer

"Thank you for taking the time to share your experience! We're delighted to hear that your new dress has received many compliments and that you were satisfied with our priority delivery service. Recommendations from our valued customers like you truly mean the world to us. Looking forward to bringing you more beautiful pieces in the future. Thank you for choosing us!

Simple and easy designer shopping

This is my every morning app to discover and explore what’s new. I am impressed with the quality of merchandise, specially it’s a delight to see something new new and unique. I bought my designer sneakers and will be buying more stuff very soon. Good job!

Impressive new shop & collection

I received many compliments for my new dress. Thank you for priority delivery. Strongly recommended.

Response from developer

"Thank you for taking the time to share your experience! We're delighted to hear that your new dress has received many compliments and that you were satisfied with our priority delivery service. Recommendations from our valued customers like you truly mean the world to us. Looking forward to bringing you more beautiful pieces in the future. Thank you for choosing us!

Repeat purchase joy, exceeded expectations

Delighted with my repeat shopping experience with Urbanheer. My first order took longer as it was imported from Italy. As I started to enjoy quality of fresh and new merchandise I decided to share my positive experience. The shopping is easy, collection is extensive and products exceeded my expectations. Definitely buying again! Thank you team UH.
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Response from developer

Thank you so much for your kind words and for sharing your positive experience with Urbanheer! We're thrilled to hear that you enjoyed the quality of our merchandise and found our collection extensive and easy to navigate. Our team works hard to exceed expectations and deliver a diverse range of products, especially curated for our valued customers like you. We appreciate your patience with the initial delivery time and are glad it was worth the wait. Looking forward to serving you again soon. Thank you for choosing Urbanheer, and welcome back anytime!

Love the sweater and dress!!

Great shopping experience and versatile collection. I loved the quality I received, fresh new products with all the branded packaging. My new go to shop for clothing.

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