CyberMetals User Reviews

Top reviews

They hold your money

I personally wouldn’t use this app if I had know how long it take to get your money back, if you transfer from your debit card it will take 45 days for you to get that money back out of the app. I’ve contacted them twice about how long it’s taken and they do not care , I don’t see any reason you shouldn’t be able to withdraw your money immediately after your deposit.
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Can’t log in

I have an IPhone SE. The model with the physical home button. I am unable to log in due to the log in button not responding when I click on it. Pleas fix this.

Unsafe

I cant withdraw my money

do not join this app

do not join this app they are the rudest people you could ever deal with. My father died two months ago. I had money in here. I sold it off a while back all it was all bought at the same time they released half of it and said I had to wait 45 days for the other half they told me to beginning of December that the 45 days from November 1 was the 15th, it wasn’t released I called back today. She says now I have to wait until tomorrow because she does not know how to count they are they rudest non-caring, uncompassionate company that you could ever deal with. They hold your money for 45 days no matter how you do it they say it’s just for credit cards but they do it for debit cards and any other way you do it do not join this company. There’s a better company out there called Glenn or GLINT they give you a debit card, and if you need your money, you can get it quicklystay away from this company
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they pull money out of my

They pull money out of my bank account without my permission. I did not tell anybody to do this stuff and they just keep pulling and pulling and pulling don’t come to this app it’s not worth it.

Not worth it

Attempted to verify, and declined very odd. I will take my money elsewhere and move on. And if you want to redeem you will need to wait 45 days and have to pay normal shipping. No perks or anything additional to write home about.

It’s a scam

This is a scam! I deposit $75 and after two months I went to make a withdrawal and contacted the company about my withdrawal they said what ever payment method I used is the time frame meaning how long it will take to get the withdrawal! It’s been six months no deposit back!! Don’t waste your time or your money
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Not worth it

They offer zero fee to buy at times , but when you go to sell they charge you the sell premium and the buy premium together. Rip-off

Way to expensive

There are tons of fees and the cost of delivery is three times more than any other bullion service. Try another broker. They are also charging me fees that they can’t explain. They refuse to send me my bullion until I pay $0.07. Who does that?

Value

Not very happy with how the market value is presented. It includes the premium which is misleading.

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