Leave a Review STEPN
Complicated and costly
Really seems like a scam coming from an advanced user who has been in crypto since 2020 this app is not worth the time. You will be spending a couple hundred dollars just setting up your account and the cost of operating the app outweighs the small reward you received. You have to refill energy pay to level up buy SPARKS and two other coins $GST and $STEPN that’s after you buy an NFT that will cost you about as much as a pair of real sneakers. Download Sweat Wallet instead A way better walk to earn crypto platform been using them for years without having to pay for anything earning $SWEAT dailyShow lessDeveloper Response
Thank you for trying our app, and we appreciate your feedback! Indeed, SWEAT is another excellent fitness app, but has a different business model compared to STEPN. For people who wish to learn more about crypto but are not sure how to do it, STEPN provides easy onboarding with its own wallet, an intuitive UI for adding/deducting tokens, and its very own marketplace for buying sneakers. We will however try to make the app even simpler as we continue to develop STEPN, and all feedback in this regard is greatly appreciated.Can’t transfer anything
This app is a piece of garbage. I can’t transfer anything from wallet to spending and spending to wallet. “The transaction has timed out. Please try again later”.
On top of that my sol is stuck in my spending and cannot transfer out of it.
Doesn’t matter what I do it always stay on moonwalking. I tried in different cities but app still doesn’t work.
I researched online all user having same problem but no solution.Show lessDeveloper Response
Hello and hank you for contacting us regarding your issue. Our team was aware of the error you received and addressed the root cause of this. While network congestion can sometimes cause these issues, the specific problem should now be resolved. If you continue to experience any issues, please contact our support team at https://support.stepn.com/hc/en-us/requests/new and we'll be happy to assist you. Also, checking the network's average ping time can help prevent delays in the future. We appreciate your patience and are here to help with any concerns.Can you fix bug
Theirs a bug where we cannot withdraw or send out our money transactions keep failing
Even tho the networks are at full capacity.
You must fix this for users who have funds in their wallet.Developer Response
We apologize for the technical issues you’ve encountered. Our team is dedicated to enhancing the app’s performance and user experience continuously. Our recent updates should have fixed most of the issues. Should you face any further difficulties, please do not hesitate to contact our Customer Support team at https://support.stepn.com/hc/en-us/requests/new