I tried to hire a car for my 5yo son to enjoy whilst looking around the Designer Outlet in Bridgend.
We tried for over 30 minutes at the three different pick up/park stations at the outlet, but it wouldn’t release a car despite scanning a number of QR codes. The staff at the outlet were kind and helpful and called Kiddy Cars via telephone to release a car…but even that didn’t work for us.
We could see other families had been successful, hiring cars that wouldn’t work for us minutes before and the staff at the outlet’s explanation was that the app’s connection was being temperamental.
What we were hoping to have was a shopping trip with some fun for my son, but this situation turned out to be a very frustrating time for me and quite an upsetting experience for him. He was so disappointed. His excitement plummeted into an emotional meltdown!
I said to him we would ‘try again next time’ whenever that may be, and I’m already dreading the ordeal.
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22£272):)4);))37373))3:664£3
K&Bear
Arlo 👼