WholesomeCo User Reviews

WholesomeCo
WholesomeCo
Wholesome Direct, LLC

Top reviews

Joy!

I can’t think of a better thing than cannabis delivered same day to my address. Great app. Great company.

Crashes

The app is the best cannabis app in Utah, but with that said it has been crashing since July 2023…it’s now the mid of September.
Thank you [WholesomeCo] for reaching out with your support. I have reinstalled the app a few times in the past 2 months. Oddly enough the app started to work like normal this week (9/15/23) but now when I switch payment type the app crashes. I use an iPhone 11 Pro Max running the current iOS.
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Response from developer

Edit (9/22) - Hi again! We've tracked down the source of a crash on the Payment selection screen and fixed it. The next time you open the app, it should auto update with that fix and work correctly again. Let us know if you're still having issues. Thanks again for your review and your help tracking that issue down! *** Hi there! Thanks for the review, we're always looking for feedback and ways to improve the WholesomeCo iOS app. If you could, would you mind uninstalling and reinstalling the app? There was an erroneous release that went out to a small portion of our users back in July that caused frequent crashes and broke the auto update functionality, but a reinstall should fix it. If that doesn't work, please reach out to us at support@wholesome.co with info on where in the app you're experiencing the crash and we'll help get that sorted. Thanks again!

Crashes

The app is the best cannabis app in Utah, but with that said it has been crashing since July 2023…it’s not the mid of September.

Response from developer

Hi there! Thanks for the review, we're always looking for feedback and ways to improve the WholesomeCo iOS app. If you could, would you mind uninstalling and reinstalling the app? There was an erroneous release that went out to a small portion of our users back in July that caused frequent crashes and broke the auto update functionality, but a reinstall should fix it. If that doesn't work, please reach out to us at support@wholesome.co with info on where in the app you're experiencing the crash and we'll help get that sorted. Thanks again!

App is okay, company behind it not so much

I placed an order through the app to be picked up from the DRIVE THROUGH between 3:30-4:00 on New Years Eve. I knew they closed at 4:00 but when I got there the drive through line was long and after 5-10 minutes of waiting and it not moving I asked the customer at the window if they had even been helped and they said no. I walked up to the doors and they shut the blinds and locked the doors. I told them I had an appointment and all they said was “drive through closed at 3:30!” Despite the fact I could show them my order and time slot they didn’t care and turned me away at 3:55. I won’t be spending my money here again. They messed with my plans and acted like bullies
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Smooth and convenient

Easy transition of all of my info and easy to use. What more can you ask for from an already great company!

New App

So clean and easy to use, what you’d expect from WholesomeCo

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