Difficult to navigate. No refunds for their mistakes!
This saved my life when I was abroad. 10 dollars a day with my wireless plan. Found BNE and was a fraction of the price for better service and speed. Will use for every trip from now on.
Took 3 hours to set up an try u need a another way to scan QR code Worse app I Now have to call bank to block them
Developer Response
Dear Customer,
We apologize for any negative experience you may have had with BNESIM.
Please reach out to our support team for assistance with installing your eSIM via the BNESIM application at support@bnesim.com or +1 (947) 222-1656 on WhatsApp.
We hope to make your future experiences more positive.I did travel across the Europe and bought different E-sims for different countries. It work for 2 days and it didn’t work at all. I will not recommend it at all
Their website says it’s compatible with iPhone 15, but my 15 says it’s not and they don’t seem to know what to do. Try airalo.
UPDATE: my phone was indeed locked. It would have been nice if the support folks would have suggested I check this out. I told them that I had a “15” and their response was that the phone is coming back incompatible.
I do like the plans BNE offers, but it was Airalo support that suggested I check to see if my phone was locked.
Developer Response
Thank you for your feedback.
The iPhone 15 is eSIM compatible. If your phone is network-locked, no eSIM will work, regardless of the provider. eSIM compatibility is universal and not specific to particular eSIM companies. It’s not a matter of our eSIM not working with the iPhone 15 while other brands’ eSIMs will work.
We encourage you to learn more about this topic to ensure informed and logical comments.
BNESIM TeamTheir website says it’s compatible with iPhone 15, but my 15 says it’s not and they don’t seem to know what to do. Try airalo
Developer Response
Thank you for your feedback.
The iPhone 15 is eSIM compatible. If your phone is network-locked, no eSIM will work, regardless of the provider. eSIM compatibility is universal and not specific to particular eSIM companies. It’s not a matter of our eSIM not working with the iPhone 15 while other brands’ eSIMs will work.
We encourage you to learn more about this topic to ensure informed and logical comments.
BNESIM TeamPretty much useless! I got the least amount to test and pretty much can't do much. No Google maps for sure and was the primary reason while in another country to help while my TMobile service fails.
Go try a different product. Also a little confusing while configuring.
Developer Response
We would like the opportunity to investigate your feedback further. Please could you contact us at support@bnesim.com We will be glad to assist you and compensate the problem.I used this app for two months while in Africa. It worked well. But after I returned home, they continued to charge me. When I reached out to complain about these charges, they told me that I had signed up for a subscription. I did not, as I didn’t need to use them long term. They then proceeded to charge me even after these complaints.
Developer Response
We would like the opportunity to investigate your feedback further. Please could you contact us at support@bnesim.com We offer one-time eSIMs that are not subscription-based. Also, unsubscribing our services is extremely easy (one click) and we are known for our exceptional attention to refund requests.
You should be eligible for a refund if you haven’t used your data. Please reach out to us at support@bnesim.com, and we’ll investigate further to address your concerns promptly.
BNESIM Team
It DOESNT work on locked phones but DOES NOT MAKE THAT CLEAR. Even though I couldn’t use it they refused to give a refund! KEEP YOUR MONEY, you’ll simply lose it using this app with its hidden agenda
Developer Response
We appreciate your feedback and apologize for any inconvenience. You should be eligible for a refund if you haven't used your data.
Please reach out to us at support@bnesim.com, and we'll investigate further to address your concerns promptly.If you do, you lose the ability to use any prepaid data until you give them more money. It’s not a lot of money, but it’s the principle. It costs them nothing to send a new eSIM.
Developer Response
We regret any inconvenience caused. Our eSIMs are designed for a single installation, as stated in our policies. Each eSIM incurs costs on our end. That's why we ask for a nominal fee of 1 euro for the new eSIM and to transfer your data to a new eSIM. For further assistance, please reach out to us at support@bnesim.com.
BNESIM Team
Indie Capitalist
Travelingdadbod
Eagle wing
eli lfc
mewzshn
psperez
Amarillo Sour
Dash a lot
