I’ve used other EV apps and I thought I would test this one out before I actually had to use it. Terrible experience. Entered my info, including CC info and tried to get it to start charging. Said connected and then connecting… The screen on the charger had options, one of which said swipe card, but there was no CC reader on the charger. Kept trying, no luck and then the charging cable would not unlock from my car. Called the customer service number on the station, got put on hold saying I was #1 in queue. After about 2 minutes it said sorry, leave a call back number and we’ll get back to you. Finally the cable released but before I drove away I got the call back. Unfortunately there was no one on the other end. And they never tried a second time. Needless to say, I won’t be using this company any time in the future. Sad state of affairs for EV charging.
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