Unfortunately your App “Rebrand” is a “Downgrade”
I am big fan of Central Tickets and use your service frequently. I would have given your old App a 5*.
When I received an email previewing your website rebranding I had no particular opinion one way or another.
When the App rebranding came through I was VERY DISAPPOINTED.
It takes MANY MORE CLICKS and MULTIPLE NAVIGATION LAYERS on every screen to do anything. From selecting a performance date and paying (EVER SO CUMBERSOME) or simply trying to view my upcoming booked tickets. That used to be 1 click - IT NOW TAKES 3!
What used to be a clean, easy to read, navigate a purchase through is now graphically over engineered. Images and text are squished together without any surrounding white space. It is more difficult to read the key information tags about different show types.
Please, please, please either fix the poor design or revert back to the old far superior App.
I am happy for you to contact me directly so I can talk you through my frustrations.
When I received an email previewing your website rebranding I had no particular opinion one way or another.
When the App rebranding came through I was VERY DISAPPOINTED.
It takes MANY MORE CLICKS and MULTIPLE NAVIGATION LAYERS on every screen to do anything. From selecting a performance date and paying (EVER SO CUMBERSOME) or simply trying to view my upcoming booked tickets. That used to be 1 click - IT NOW TAKES 3!
What used to be a clean, easy to read, navigate a purchase through is now graphically over engineered. Images and text are squished together without any surrounding white space. It is more difficult to read the key information tags about different show types.
Please, please, please either fix the poor design or revert back to the old far superior App.
I am happy for you to contact me directly so I can talk you through my frustrations.
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Poor app. Web version easier.
This app is really bad. It’s impossible to filter events by date and that’s exactly what you need to do when you’re out and about with only your phone to rely on.
App not linked to emails
When I receive email from Central tickets, and click to read more info about events, it opens a web page in a browser, which mentions app and suggests downloading it.
I already have app, so would be useful if email directly opened info in the App.
I already have app, so would be useful if email directly opened info in the App.
Does not work
The App as previously stated will not let you move on from the Rules page, on an iPhone 12.
Does not let me continue on rules page
The app does not let me press continue on the rules page - tried a couple of times. It is right at the bottom of the screen and does nothing.
On iPhone 13 Pro
On iPhone 13 Pro
